Hi there I would like to request a refund. I have tried multiple methods of import mentioned in your documentation. None of them are working.
1. http://docs.itthinx.com/document/groups-import-export/import-users/ says to save as CSV then http://docs.itthinx.com/document/groups-import-export/file-format-column-order/ says to save as text file with tab separation. Neither of these work
2. http://docs.itthinx.com/document/groups-import-export/file-format-column-order/ mentions a Help tab which does not exist
3. Documentation says to do an export to get an example file but Export pre-populates with about 100 fields and if I try to delete them my browser hangs for about 5 minutes. Can’t you set the default to be common user profile info and woocoommerce address?
Why does it need to be so complex? Provide us with a downloadable example file (that works) inside the plugin under import.
Spent hours on this that I can’t bill to my client so this purchase has already cost us a lot of money.