Groups Import Export



Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Do I need to update the plugin?

I have purchased the highest version, but I don’t know if I have to update the plugin or how to act in order to install the plugin in other installations. I am looking forward to your response. Thank you very much!!

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Users are not updated

Hi I have problems assigning groups to users when I use Groups Import Export. When I update groups, it works, but when I checked the users, the groups are not assigned. I use BuddyPress in my site so I guessed it must be an incompatibility with groups and I deactivated. When active, I got errors […]

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Import access for Shop Manager

Hello, I would like to give the User import access to WooCommerce Shop Manager role, but it doesn’t look like there is a plugin setting for it. Is there any code snippet that I can use to do so? Please let me know. Thank you very much.

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Save a custom export format

Hello, Every time I want to export users I have to choose which columns to include in the export csv, which is a bit of work and it’s easy to create errors. Is there any way I can save a export format and use that format every time I want to export users? Please let […]

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Error on Import & Documention

Hi there I would like to request a refund. I have tried multiple methods of import mentioned in your documentation. None of them are working. 1. http://docs.itthinx.com/document/groups-import-export/import-users/ says to save as CSV then http://docs.itthinx.com/document/groups-import-export/file-format-column-order/ says to save as text file with tab separation. Neither of these work 2. http://docs.itthinx.com/document/groups-import-export/file-format-column-order/ mentions a Help tab which does […]

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How to install/use API

Groups import export provides two filters: groups_import_export_new_user_registration_subject groups_import_export_new_user_registration_message how do you install or access those filters? thks

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Error on import

I am getting this error everytime I try to import a csv Column declaration found on line 1, the following column order is assumed: user_email, user_login, first_name, last_name, groups Error on line 2, sellingourstuff422@gmail.com,Courtside,Daniel,Kariamis,”Owner, Courtside” is not a valid email address. 0 valid entries have been read. 1 entry has been skipped. 0 users have […]

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Remove users from groups on import?

I’ve been having an issue on my site where users are not always removed from the groups upon WooCommerce Subscription cancellation. I’m not sure why this is happening, but in the meantime, with the Import/Export plugin, is there a way to import users and have them removed from groups upon import? Otherwise, I have to […]

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Documentation Error

Hi – great plugin, is going to save me hours of time, thank you! However I think I just found an error in the documentation for ‘Groups Import’ – it says, convert your .csv file to a .csv file instead of a .csv format to a .txt format. The images shown are correct, but in […]

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