Import – Log not showing

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by

Hamzah Tahir

Hi,

We regulary import users in our site. We used to have a log that would show the progress, as well as indicating any errors with the import data on the page. This is longer showing – even after updating to the latest version of the plugin.

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One response to “Import – Log not showing”

  1. George Avatar
    George

    Hi Hamzah,

    Welcome to our support forum for Groups Import Export addon.

    I believe you are referring to the log that mentions how many entries were read, imported and other similar info as shown in the image below:
    https://imgur.com/a/KVZmk4s
    If my guess is right, then this is probably related to overlapping CSS rules hiding the log container. Can you please check your Import page after a test import and inspect the HTML elements on your browser? I’m expecting you to find the container there but hidden or similar due to a conflicting CSS rule.
    Please have a look and let me know if further support is needed on this matter.

    Kind regards,
    George

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