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  1. George August 10, 2020 at 4:16 pm #

    Hi José,

    Welcome to our support forum and many thanks for using our products, hope you enjoy them so far.

    Assuming that Groups plugin is installed and activated, in case of a page builder please make sure that you’re using the correct builder module to add shortcodes, check the module/ theme options and make sure that shortcodes can be processed normally and also clear your cache for the new changes to take effect. As for the cache it might even be necessary to exclude this page from caching in case that the clear is not enough.
    Hope it helps but in any case let me know if further assistance is required.

    Kind regards,

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