We are seeing multiple referrals for orders where the customer tried their credit card multiple times before it finally went through. So for example if a customer tried their card 15 times and then it goes though, it is crediting the affiliate with 15 commissions.
1. If we un-check the box “Allow Duplicate Referrals” in Options, should it fix this issue?
2. Will it retroactively fix the previous extra commissions? If not, is there an easy way to correct them via search, script or MySQL query or would need to do it manually?
Thanks so much for your help.
Our System – Woocommerce with Authorize.net and PayPal payments with Affiliate Pro and Affiliate Woocommerce plugin.