Please Help with Error on WordPress Site

Hi there, Antonio, and anyone who can help me. I posted a previous post entitled “ERROR that reads “Affiliates WooCommerce Integration plugin requires an appropriate Affiliates plugin to be activated: Affiliates Pro or Affiliates Enterprise.”

I would post in there but even when logged in, I can’t find a way to reply or comment on that post so it must be closed. I have emailed support@itthinx.com as Antonio most recently suggested (see the post I mentioned above for details) on December 30, and after no response, I emailed them again on January 7. I can’t get a response. I don’t like having to repost and ask over and over, but I would really appreciate some assistance. I paid for AffiliatesPro and it’s stated that those who pay for the feature get “preferential support in the forums.”

I am still experiencing an error: “Affiliates WooCommerce Integration plugin requires an appropriate Affiliates plugin to be activated: Affiliates Pro or Affiliates Enterprise.” on my WordPress site and as far as I can tell, and from the help I’ve received thus far, I have everything installed as it should be. Can someone please email me at maxwell dot rachel at gmail dot com? I would like this resolved asap as I’ve been trying to launch my affiliate program for nearly a month now.

Thank you,
Rachel