Problem with Upgrade,

By updating and integrating the plugin from Pro to Enterprise.
It does not work well and important fields are missing that we cannot enter, there is an error Also on the backend of the affiliate plugin a js error after the update

3 Responses to Problem with Upgrade,

  1. Eugen Bleck August 19, 2020 at 6:16 pm #

    Hi Giovanni,

    I trust you are doing great! Thanks for reaching out!

    We are very delighted to have you as our valued customer.

    Please, could you share the exact error you have so I can best provide help.

    I look forward to helping you resolve this error.

    Kindest regards,

    • Giovanni August 20, 2020 at 4:00 pm #

      Hi Egene,
      At this time my developer fixed the bugs and it seems that now the missing entries are seen and activated.
      We will do all the tests to understand what is wrong after the fixes.
      I would need to understand how to operate a multi-tiered, dual-fee commission system.
      Figure Sales Manager
      1-he earns 8% of all his sales
      2- He perceives 8% for inserting companies that produce products to sell and in addition the 0.5% generated by all our marketplace only on the companies he has entered
      3- The sales Manager also earns 2% on each Sub-agent entered and managed by him.

      Figure 2:
      Sub agent earns 6% on everything he sells and is linked to his reference Sales Manager.

      Figure 3
      Web affiliate: This figure is a classic figure of the affiliation system that we would like to manage with variable commissions by category
      Food 10%
      Clothing 20%
      Construction 3%
      etc. etc

      Can you help me understand what to use and how to set up these features in our Affiliate system?
      Thank you so much for your help
      Best regards

    • Giovanni August 22, 2020 at 1:57 pm #

      Correct, The Plugin is not working well. missing features for integration with Tires and I have installed the Affiliates Rankings extension
      But I don’t find all the features listed in your forums and guides.
      The move to Enterprise is causing me more problems.
      Let’s hope we can figure out where the problem is.
      Best regards

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