I set up Affiliates PRO and when tested with 1 purchase (1 referral) it says in the affiliates information that they got 2 referrals. What did I do wrong?
Why is it doubling the referral #?
Posted in Affiliates by Username
I set up Affiliates PRO and when tested with 1 purchase (1 referral) it says in the affiliates information that they got 2 referrals. What did I do wrong?
Follow us! We post news and tutorials related to our tools, WordPress and WooCommerce on these platforms:
Hi Carolyn,
If the referrals are for the same purchase, have a look at your configuration if you are using User Registration integration. This will result in two referrals, one for the purchase and one for the new user registration.
If this is not the case, update to the latest version and perhaps delete/reinstall the Affiliates plugin. Please make sure that you don’t enable Data delete option under Affiliates > Settings so that you keep your affiliate data intact after deleting.
Kind regards,
George