WooCommerce integration issue

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Hey guys!

We have some issue with WooCommerce integration when affiliates are working only with global rate.

Each product has dropdown menu Product data http://joxi.ru/p27vvYyU0NVzwm
When we select Variable product -> go to Affiliates tab http://joxi.ru/v29ooY8HGpbozr -> and set product rate – it isn’t working. The product use only global rate. Even if we set there 0.99. It just ignore this product rate.

When we select Bookable product http://joxi.ru/MAjZZ5acvkypRA – everything works as it has to.

So the question is how to solve this problem. Can you help us?

Thanks a lot!

3 Responses to WooCommerce integration issue

  1. Maksym July 10, 2017 at 6:54 am #

    Hi Antonio!

    A collegue of mine (Ivan Monastyrny) has sent you email with access to our dashboard.

    • antonio July 12, 2017 at 8:22 am #

      Thanks Maksym,
      Answered by email.
      Kind Regards,
      Antonio B.

  2. antonio July 4, 2017 at 2:31 pm #

    Hi Maksym,
    Sorry, I can not recreatre this issue.
    Please check:
    – if you have enabled the ‘Enable product referral rates’ option and the default value setted from Affiliates->Woocomemrce Integration
    – From Affiliates->Settings:Commissions, ‘Referral Amount Method’ and ‘Affiliates_WC_Method::product_rates’ as value.
    If the problem persists, please check if you have installed the latest versions. Also you can send me dashboard admin access to antonio[at]itthinx[dot]com indicating this topic and I’ll take a look at your settings.
    Kind Regards,
    Antonio B.

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