You have entered an incorrect recaptcha value.

Hi there, can you help?

Recaptcha box is showing in our registration form:

But when I submit the details, it won’t go through even tho we already added the keys correctly.

3 Responses to You have entered an incorrect recaptcha value.

  1. George November 22, 2022 at 12:30 am #

    Hi Mia,

    Then there’s probably a conflict on your installation with the most possible candidate to be another addon for reCaptcha currently active on your site. If you can confirm that your keys are correct, then it is also possible that another reCaptcha validator is rejecting the registration process.

    I would recommend you to first review your keys once more, then temporary disable any other reCaptcha validators and if still you have issues, start disabling your plugins one-by-one till you reach the conflicting one.

    Kind regards,

  2. Mia Magwari November 21, 2022 at 7:02 pm #

    I am already using that plugin. You can see the setup on the first screenshot link from my original message.

  3. George November 21, 2022 at 6:53 pm #

    Hi Mia,

    Welcome to our support forum and many thanks for using Affiliates plugin on your site.

    Most probably the issue you get is related to the Recaptcha plugin you’re using. Please have a look at Affiliates Recaptcha and make sure to use it on your site. This addon is used by Affiliates plugin for recaptcha validation of new affiliate registrations.

    Kind regards,

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