General Questions

Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Groups paypal – existing license support

Hi Friends – We really need your help to publish your discontinued Groups PayPal into a free, open source project on GitHub so we can maintain this great product which runs the payment system for our platform. These previous related tickets were closed out, before the issue was resolved: Groups paypal – existing license support […]

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Moving From Free Affiliate To Affiliate Pro

Hi, I got the Affiliate Pro, But my previous Affiliate is active and is asking to reactive the previous one. Will my previous data be gone on and the integrations done with that if I deactivate that and activate the Pro version ? Please help me understand the best way without losing the previous data.

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I defined to refer an affiliate when referring to someone (registration) but when a new user is registered the reference does not appear. I defined (new user as pending or approved) both the reference does not appear. was set (5) in BRL and we also checked the option accept references as shown in the help […]

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Order #29788


I made this purchase #29788 in company name but there is no field to put the NIF. So I received the invoice without NIF, is it possible to send invoice with the company’s NIF? Thanks.

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Problem with affiliates paypal integration

Hello. Last week I had a problem with the Affiliates WooCommerce Integration add-on (It’s here: You sent us a zip file with the plugin, and it works perfect (E-mail was from Eugen). But unfortunately we have the same problem with Affiliates PayPal Integration. Could we ask you to send us a zip file with […]

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Problem with affiliates woocommerce integration

Hi, I am having trouble integrating “Affiliates WooCommerce Integration” with Affiliates Pro. I have WooCommerce 5.7.1 and Affiliates Pro 4.9. I entered my service key, but when I try to integrate with WooCommerce, I get the information: “Installing the plug: Affiliates WooCommerce 3.5.0 The installation package is not available.”. What are you proposing me to […]

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Plugin update problem

Hello, I bought the Affiliates Products plugin and it asks me for an update and it won’t let us. My order is the number: # 26767 I have put the license number but the plugin tells me that I cannot update it. Can you help me, thanks

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Affiliate url change

I want to confirm (before I make a purchase) if I am able to modify the default (permalink) URL affiliate link. My issue is – on my website – I have a primary site with custom PHP pages and a separate WP blog which is where I have the affiliate page installed and configured. Right […]

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