General Questions

Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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wrong email

Hello, I just signed up and downloaded but email was input incorrectly. it was and it should be

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Not showing original purchase price

Hi I purchased Affiliates Pro – Up to 5 Sites Could I get the Same renewal price it’s saying $79.00 at cart. according to the download page, it says “Discounts for existing customers may apply automatically, please make sure that you place an order while you are logged in with your customer account.” When I […]

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Licence Key

Hi George, I hope you are well. I need to go ahead and add the WooCommerce integration however, in order to do this, I need to activate the Itthinx updates plugin. I need my licence key in order to be able to do this but I can’t see where that is stored. I have gone […]

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Plugin folder name changes when update from 3.5.11 to 3.6.11 (Pro version)

When updating the post grid pro plugin from 3.5.11 to 3.6.11, the plugin folder name chamges from the-post-grid-pro TO MTU3NjI2NDAzMzpjZDk0MDAzYTQwOWZmYjlmYWRhYWYx……………………….8vd3d3Lm1pbnl3b3JsZC5jYTow-knxk3p and plugin stops working The update from 3.5.11 to 3.6.11 it is displayed under Plugins panel. If going to Itthinx Updates panel and click Check – under Plugin Update – the update option disappear. There […]

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A very basic question

Hey, I have a very basic issue. I am using the free version, and I’ve read the documentation, but I need help to understand one simple thing: When a new customer buys on my website, Where and how can I know if he has been sent by an affiliate ( if he clicked on the […]

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Manual payments = commission

What e-commerce solution that integrates with affiliate enterprise supports manual payments to a customer that will record commission. I work for a company that takes mostly payments by check, and I wanted to create a localized affiliate program where I can add the payments manually and it records the commission to the right affiliate(s). Please […]

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Affiliate Links and Totals

Hi there, I searched for a answer to these questions but could not find anything similar. First- I am wondering is there a way to create affiliate links for people without having them sign in or creating a account? I don’t mind creating a account for them but I want to make it as easy […]

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