General Questions

Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

Continue Reading

Licence Key

Hi George, I hope you are well. I need to go ahead and add the WooCommerce integration however, in order to do this, I need to activate the Itthinx updates plugin. I need my licence key in order to be able to do this but I can’t see where that is stored. I have gone […]

Continue Reading 11

Plugin folder name changes when update from 3.5.11 to 3.6.11 (Pro version)

When updating the post grid pro plugin from 3.5.11 to 3.6.11, the plugin folder name chamges from the-post-grid-pro TO MTU3NjI2NDAzMzpjZDk0MDAzYTQwOWZmYjlmYWRhYWYx……………………….8vd3d3Lm1pbnl3b3JsZC5jYTow-knxk3p and plugin stops working The update from 3.5.11 to 3.6.11 it is displayed under Plugins panel. If going to Itthinx Updates panel and click Check – under Plugin Update – the update option disappear. There […]

Continue Reading

A very basic question

Hey, I have a very basic issue. I am using the free version, and I’ve read the documentation, but I need help to understand one simple thing: When a new customer buys on my website, Where and how can I know if he has been sent by an affiliate ( if he clicked on the […]

Continue Reading

Manual payments = commission

What e-commerce solution that integrates with affiliate enterprise supports manual payments to a customer that will record commission. I work for a company that takes mostly payments by check, and I wanted to create a localized affiliate program where I can add the payments manually and it records the commission to the right affiliate(s). Please […]

Continue Reading

Affiliate Links and Totals

Hi there, I searched for a answer to these questions but could not find anything similar. First- I am wondering is there a way to create affiliate links for people without having them sign in or creating a account? I don’t mind creating a account for them but I want to make it as easy […]

Continue Reading

Affiliate links

I can’t seem to be able to use just an affiliate link. I have to login for the affiliate links to work. I there any way to just have an affiliate use a link without having someone login. Once logged in all the links work, but it would be easier if just the link worked […]

Continue Reading


I want to buy the MLM software not the binary, I want to know its cost and see the details of the program+ {Original: quiero comprar el software MLM no el binario, quiero saber su costo y ver los detalles del programa+}

Continue Reading

Affiliates is setting the wrong cookie

When setting up and testing new affiliates, sometimes a hit is credited to a different affiliate and a cookie with the wrong ID is set on the browser… This happens if use the URL link parameter directly, e.g. Or if I use a redirect on top e.g. redirects to If I disable […]

Continue Reading

License renewal

Hi, how can I renew my license? I didn‘t get an reminder (same as last year), and just go aware that the license is expired when Inwanted to update … There is a discount for renewal, isn‘t it? Kind regards Rudolf

Continue Reading

Affiliates Captcha

Is the affiliates recaptcha addon being maintained still? Has not seen an update in 2 years? Affiliates Captcha The reason I am asking is, I am experiencing issues with the site key and secret key on the affiliate page which shows a recaptcha error. Signed Affiliates Pro

Continue Reading
We use cookies to optimize your experience on our site and assume you're OK with that if you stay.
OK, hide this message.

Affiliates · Contact · Jobs · Terms & Conditions · Privacy Policy · Documentation · Downloads · Useful Plugins · My Account