General Questions



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Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Order #29788

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I made this purchase #29788 in company name but there is no field to put the NIF. So I received the invoice without NIF, is it possible to send invoice with the company’s NIF? Thanks.

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Problem with affiliates paypal integration

Hello. Last week I had a problem with the Affiliates WooCommerce Integration add-on (It’s here: https://www.itthinx.com/topic/problem-with-affiliates-woocommerce-integration/). You sent us a zip file with the plugin, and it works perfect (E-mail was from Eugen). But unfortunately we have the same problem with Affiliates PayPal Integration. Could we ask you to send us a zip file with […]

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Problem with affiliates woocommerce integration

Hi, I am having trouble integrating “Affiliates WooCommerce Integration” with Affiliates Pro. I have WooCommerce 5.7.1 and Affiliates Pro 4.9. I entered my service key, but when I try to integrate with WooCommerce, I get the information: “Installing the plug: Affiliates WooCommerce 3.5.0 The installation package is not available.”. What are you proposing me to […]

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Plugin update problem

Hello, I bought the Affiliates Products plugin and it asks me for an update and it won’t let us. My order is the number: # 26767 I have put the license number but the plugin tells me that I cannot update it. Can you help me, thanks

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Affiliate url change

I want to confirm (before I make a purchase) if I am able to modify the default (permalink) URL affiliate link. My issue is – on my website – I have a primary site with custom PHP pages and a separate WP blog which is where I have the affiliate page installed and configured. Right […]

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How long do licenses last

Hi I have the affiliate plug in that I purchased on March 30, 2020. I haven’t gotten any email saying it has expired but my service key isn’t working. I can’t find anywhere how long the license is good for. Is it for 1 year? Do I need to renew? Please advise. Thanks,

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