General Questions

Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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I want to buy the MLM software not the binary, I want to know its cost and see the details of the program+ {Original: quiero comprar el software MLM no el binario, quiero saber su costo y ver los detalles del programa+}

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Affiliates is setting the wrong cookie

When setting up and testing new affiliates, sometimes a hit is credited to a different affiliate and a cookie with the wrong ID is set on the browser… This happens if use the URL link parameter directly, e.g. Or if I use a redirect on top e.g. redirects to If I disable […]

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License renewal

Hi, how can I renew my license? I didn‘t get an reminder (same as last year), and just go aware that the license is expired when Inwanted to update … There is a discount for renewal, isn‘t it? Kind regards Rudolf

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Affiliates Captcha

Is the affiliates recaptcha addon being maintained still? Has not seen an update in 2 years? Affiliates Captcha The reason I am asking is, I am experiencing issues with the site key and secret key on the affiliate page which shows a recaptcha error. Signed Affiliates Pro

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Update or repurchase?

I purchased a renewal of Enterprise last year in March. Granted I did not go in to renew because I got no reminders. We are two months past my annual contract. My question is do you expect us to have to buy a new product every year just to keep up with the updates year […]

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Adding existing customers to a sponsor

Hi, We just installed the affiliate app to our site and we had a customers in the system before now. Having searched through the site, I am unable to add existing customers to an affiliate as we need all customers to be under an affiliate. Kindly advise on how to go about this. Thank you,

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Affiliates Pro not processing purchased with affiliate link

I paid for this product, and I can’t get anywhere to conplain that it doesn’t work :/ I use the affiliates pro, and was just brought to my attention an affiliate that bought some items using her own affiliate link: During the navigation she used two different products links with the afiliate number. […]

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Groups Restrict Categories Update Discount

Hello, Last time we updated the Groups Restrict Categories plugin, we received a discount code. The license expired last Nov, but we didn’t receive an expiration notice, nor a discount coupon. We’d like to update it now that there’s a new version available and would like to apply an update discount. Is there one available? […]

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Updates plugin and service code needed for second site

Hello, we already have your ecosystem setup on I just purchased the groups import/export and file access plugin a moment ago for How do I get the updates plugin set up so the new site gets updates? I can’t find a place to download your updater. Please advise. Purchase code: [removed] Order [removed]

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Affiliates see order totals

Hi, I am having affiliates do home parties and place orders through an affiliate link. My current plugin does not have all the functionality that I need. I am looking at purchasing affiliates enterprise. Would they be able to see order totals (without tax and shipping) on their dashboard? Also, could they see campaign totals […]

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