Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]
I am thinking of purchasing the Enterprise. I just want to know if there is a yearly update cost or is it a once-off purchase and ongoing updates are free forever?
I installed the Affiliates plugin, and I want to use it as employee referral program, simply by adding the affiliates id to the job link when referring a job to someone, but I’m not getting new referrals added when visiting the link. Please advise.
Hello, I would appreciate any assistance in figuring out why no one is able to register as an affiliate. Every time they try it says they are a bot. Help please! Also, does Affiliates Coupons only work with Woocommerce? I am using Ecwid and am in need of coupons for affiliates. Any plugin recs, please?
Hello, How can affiliates withdraw their commission obtained by sharing the merchant URL? Br, Keson
I’m doing additional testing on the registration process for signing up an affiliate. When I get the email to confirm the affiliate account, it shows the username, password, and the /wp-login.php as the URL they go to to login. How can I change this to the /affiliate-login URL? Thank you for the prompt response!
Hi Guys, Just installed and set up the plugin on our website (www.longwemedia.co.za) but have an issue I need your help with. An Affiliate just registered but is unable to log into the Affiliate area on a mobile phone, I tried to as well and am also unable to from a mobile but it works […]
Hello, I just signed up and downloaded but email was input incorrectly. it was email@example.com and it should be firstname.lastname@example.org
I’ve set up Gravity Forms to give credit for a referral when a user fills out a form. However, when I tested it, and then looked at the Affiliate Overview, it’s not tracking the actual referral. What am I doing wrong? One of the tracking links is this one: Carpet Cleaning If the user fills […]
Hi, where can I download a PDF invoice for our purchase? Thanks!
Hi I purchased Affiliates Pro – Up to 5 Sites Could I get the Same renewal price it’s saying $79.00 at cart. according to the download page, it says “Discounts for existing customers may apply automatically, please make sure that you place an order while you are logged in with your customer account.” When I […]
Hello I just purchased the pro version and it appeared to me that all my setting were “reset” – i don’t see any affiliate – my change in the registration setting rest is it normal? any way to get all my data back?
Hi George, I hope you are well. I need to go ahead and add the WooCommerce integration however, in order to do this, I need to activate the Itthinx updates plugin. I need my licence key in order to be able to do this but I can’t see where that is stored. I have gone […]
When updating the post grid pro plugin from 3.5.11 to 3.6.11, the plugin folder name chamges from the-post-grid-pro TO MTU3NjI2NDAzMzpjZDk0MDAzYTQwOWZmYjlmYWRhYWYx……………………….8vd3d3Lm1pbnl3b3JsZC5jYTow-knxk3p and plugin stops working The update from 3.5.11 to 3.6.11 it is displayed under Plugins panel. If going to Itthinx Updates panel and click Check – under Plugin Update – the update option disappear. There […]