Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]
Hi Guys, Just installed and set up the plugin on our website (www.longwemedia.co.za) but have an issue I need your help with. An Affiliate just registered but is unable to log into the Affiliate area on a mobile phone, I tried to as well and am also unable to from a mobile but it works […]
Hello, I just signed up and downloaded but email was input incorrectly. it was firstname.lastname@example.org and it should be email@example.com
I’ve set up Gravity Forms to give credit for a referral when a user fills out a form. However, when I tested it, and then looked at the Affiliate Overview, it’s not tracking the actual referral. What am I doing wrong? One of the tracking links is this one: Carpet Cleaning If the user fills […]
Hi, where can I download a PDF invoice for our purchase? Thanks!
Hi I purchased Affiliates Pro – Up to 5 Sites Could I get the Same renewal price it’s saying $79.00 at cart. according to the download page, it says “Discounts for existing customers may apply automatically, please make sure that you place an order while you are logged in with your customer account.” When I […]
Hello I just purchased the pro version and it appeared to me that all my setting were “reset” – i don’t see any affiliate – my change in the registration setting rest is it normal? any way to get all my data back?
Hi George, I hope you are well. I need to go ahead and add the WooCommerce integration however, in order to do this, I need to activate the Itthinx updates plugin. I need my licence key in order to be able to do this but I can’t see where that is stored. I have gone […]
When updating the post grid pro plugin from 3.5.11 to 3.6.11, the plugin folder name chamges from the-post-grid-pro TO MTU3NjI2NDAzMzpjZDk0MDAzYTQwOWZmYjlmYWRhYWYx……………………….8vd3d3Lm1pbnl3b3JsZC5jYTow-knxk3p and plugin stops working The update from 3.5.11 to 3.6.11 it is displayed under Plugins panel. If going to Itthinx Updates panel and click Check – under Plugin Update – the update option disappear. There […]
Hey, I have a very basic issue. I am using the free version, and I’ve read the documentation, but I need help to understand one simple thing: When a new customer buys on my website, Where and how can I know if he has been sent by an affiliate ( if he clicked on the […]
Dear community, i have a presales question: in addition to the affiliates I would also like to reward the customer with better prices. If he comes through a partner ID, he should get a discount. Is it possible to specify a rate for the customer’s shopping cart in addition to the affiliate rate? The rate […]
Hello we pay the group restrict but dont see to dowload this.
What e-commerce solution that integrates with affiliate enterprise supports manual payments to a customer that will record commission. I work for a company that takes mostly payments by check, and I wanted to create a localized affiliate program where I can add the payments manually and it records the commission to the right affiliate(s). Please […]
Hi there, I searched for a answer to these questions but could not find anything similar. First- I am wondering is there a way to create affiliate links for people without having them sign in or creating a account? I don’t mind creating a account for them but I want to make it as easy […]