General Questions



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Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Can’t update Affiliate plugins

Hi I have a valid Service Key and have installed the Itthinx Updates plugin some time ago. I still can not update Affiliates Pro and Affiliates WooCommerce Integration plugins. Automatic updating is disabled and I see no way to download the newer versions from here. Please help. Rudy

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Setting options in Affiliates Permanent are missing.

Hello itthinx team! The documentation describes that you can make different settings in the “Affiliates Permanent” plugin. With version 1.3.0 there are apparently no such options. Where can the error lie here? The following settings are possible with us: – Apply the normal affiliate routine for guests. – Assign new users to the referring affiliate. […]

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Custom change affiliate link

The closest I could find is https://www.itthinx.com/topic/change-affiliate-link/ but I’m interested if it is possible to assign a separate custom link/page for each affiliate. I do not want to use duplications of the main parent page of the site but custom and unique pages which the affiliate could link to from their site. Thank you.

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affilate product in Woocomerce

My client wants to work with external partners to sell their products. The partner post a product on their social media and each time a product is sold they receive an agreed percentage on the sale. Is that possible? Regards, Jan

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Woocommerce>Affiliates Repeated

In the Affiliates section of my products, the defined rates are repeated. I am using 25 levels (24 + 1 no level defined) and the same information is repeated below the 25th level. I am baffled as to why. When I set up a new product with the same level structure, it starts off with […]

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