We have Affiliate Enterprise – with 5 level multi tier – 1 product (woocommerce).
5 level down affiliates
Aff 1 10% commission 0.10 in rates
Aff 2 10% commission 0.10 in rates
Aff 3 3% commission 0.03 in rates
Aff4 3% commissions 0.03 in rates
aff 5 2% commissions 0.02 in rates
When aff 3 buys a product – set in woocommerce – connected on RATES /objects accordingly. All above affiliates receives ZERO in commissions …
We believe we have set up all correct – we have tried on the staging server and production server (same error – zero commissions) ..
We have a couple of customized hooks for auto-completed orders connected to coinpayments – when hooks are commented away – same error.
Please advise or take a look at our setup – since we are 3 developers now spending hours and hours on troubleshooting and it is not working as intended.
We would like to have quick communication with one of your developers so we can troubleshoot fast .. been 4 working days now.