I have installed the plugin on the main site and a development site to test to see if conversions were tracking properly.
I have followed the instructions and completed numerous test transactions but its not registering referrals.
Can I provide someone the admin credentials to my test site and look at my settings.
I’ve installed this plugin for my client who purchased it please email nextorontonconsultinginc @ gmail.com if you’d like me to provide admin details to my test site.
Thanks,
Dan
I am having the same issue. Can I also send admin credentials to support [at] etc? I have a test affiliate set up at a 1% commission, but it showed up as direct rather than crediting (and thus paying commission to) the affiliate.
Hi Jason,
Yes please, also make sure to include a link to this topic so we can relate it. Please make a backup of your site and database or do you have a staging site that we could alternatively look at?
Cheers
This site has minimal traffic right now. Please go ahead and work directly on http://www.thesoulmat.com.
I will send an email to support referring back to this topic link.
Hi Jason,
Thanks for the login credentials. I’ve been able to create a test order which is correctly related to the referring affiliate. Make sure that in your testing procedure you use the appropriate steps:
1. Create a test affiliate account.
2. In another browser and without being logged in as a user, visit the test affiliate’s link. Use the browser’s Development tools (or Firebug) to check that there is a cookie wp_affiliates which records the referring affiliate’s ID.
3. Place an order.
4. Check the section Affiliates > Referrals to see that the referral has been recorded.
Cheers
Hi Oscar,
Please send your administrator credentials to support [at] itthinx [dot] com and don’t forget to incude in your message a link to this post.
Kind regards,
George