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Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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Presale question

I need to know if this will work for what I need prior to renewing Affiliates Pro. I installed your free version and trying a snippet of code you suggesting in your forum. https://github.com/eggemplo/Affiliates-Utilities/blob/master/affiliates-popup.php This may solve my issue. I will repurchase if I know that you can help me with this. I want to […]

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Affiliates Pro: Plugin could not be activated because it triggered a fatal error.

Regarding affiliates pro: plugin could not be activated because it triggered a fatal error. fatal error: declaration of affiliates_link_renderer_wordpress::render_affiliate_link($ixap102 = array, $ixap164 = null) must be compatible with affiliates_link_renderer::render_affiliate_link($ixap102 = array, $ixap164 = null, $ixap88 = array) in /home/printing/graceonfire.net/wp-content/plugins/affiliates-pro/lib/ext/wordpress/class-affiliates-link-renderer-wordpress.php on line 2

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Referrals getting attributed to ‘Direct’

We are using the Affiliates Pro on our portal https://shop.udyojak.org. Recently we have migrated the portal on a new server. After migration, referrals are being attributed to ‘Direct’. The date of migration is 5.1.2020. Refer these screenshots for more details: 1. https://drive.google.com/open?id=1RTz-Ab_JImDnpxiF5Pw9IKLWASxhFuk9 2. https://drive.google.com/open?id=1SA_rIsy-ZbBeDOb8ka4KtLEC66SwaMm2 What can be the reason that is causing this?

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Monthly Commission

Hi, may I know does your plugin supports the following requirement? 1) Affiliate will earn 8% commission with certain accumulated amount, let’s say below $5k sales on monthly basis. 2) Affiliate will earn 10% commission with accumulated $5k and above sales on monthly basis. I would like to make the commission based on the accumulated […]

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File Import no errors, but no import either?

Hi, I am importing a text doc of users – the same way as always done (there are 5000 members successfully imported last time I used this function). I am not getting any errors, it recognises the column declaration, but still doesn’t import the users (I searched users to check). See below result: Column declaration […]

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Update Prevents Products from displaying on category pages.

I just updated you Woocommerce Product search plugin to v. 2.12.3 and when I click on my category pages, none of my products show up. When I deactivate the plugin, all of my products do show up. Something is causing a major problem. Can you look into this and let me know what we can […]

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