Hi Denitsa, I can not comment on https://www.itthinx.com/topic/sale-is-allocated-to-direct-but-the-registration-was-with-affiliate-x/comment-page-1/#comment-905519 so I do it here. “So, if I’m getting this right, you have a user, xyz, that is a referral to the user x. Then, under Affiliates > Referrals you can see that indeed the registration of xyz is attributed to x?” -> Yes I can. “Also, […]
I have the single site Pro on one site and in the process of installing the Pro version on more of my sites if I could upgrade from single site to 5 sites. How can I do that? thanks Mitch
Hi, I have the latest version of the affiliates pro and sales are not being recorded – this is a fairly urgent issue. hits are being recorded just fine but those sales arent… can you please assist, I have angry affiliates who think we are trying to rip them off.
We have an affiliate that wants more people in his company notified of leads and being emailed. A referral has been credited to you on XYZ. How do I add more emails to an affiliate so they can be notified?
Can your software integrate with my mobile app registration?
I have the Product Filter – Attribute widget setup for my shop/category pages so that my customer can sort and search for the product they are looking for easier. I was wondering, is there a way to sort the attribute filter widget alphabetically? Right now they are randomly listed. Thanks
Hello, I went to the new rates page and added an affiliate there with a new referral amount and then went back to the Manage Affiliates page and it was showing something different. Shouldn’t these pages be the same? I’m very confused on how this is to work. Also I know with the referral rate […]
Hi George, I made a new product and marked it at 10% commission. (I am still using product based commission) I made it a virtual product so that there would be no shipping fees included, and it did not track. If I change it to a physical product it tracks properly. Thanks JOdie
Good Day, I have set up the Affiliates Pro according the documentation. I can see referals being listed. I have even done a few test transactions, but my totals are not automatically allocated. Any help please
I did not received download after payment Please advise or cancel
I bought the Premium version of WP Super Cache… but i don’t see.. http://docs.itthinx.com/document/affiliates-pro/troubleshooting/wp-super-cache/ I don’t see that setting??
Hi, I am trying to get the affiliate’s name to show up on the pdf invoice, to ease packing orders. I am using woocommerce and woocommerce pdf invoices. I asked for help earlier on this same topic. You gave me a shortcode to use in an e-mailed invoice. I tried adding the code to the […]
I would like the customer’s name to show up on the notification e-mail that is sent to the affiliate. I used the user name shortcode, but that only works if the customer registers on our site. Is there a way to communicate the customer’s name, and the products they purchased to the affiliate in the […]
I was able to change notifications. However, I noticed after registration that there was a confirmation message, Thanks for signing up! Please check your email for the confirmation link. Log in here. I checked the backoffice, and didn’t see a place to edit this text. So I did a search through the code and found… […]