General Questions



Adding existing customers to a sponsor

Hi, We just installed the affiliate app to our site and we had a customers in the system before now. Having searched through the site, I am unable to add existing customers to an affiliate as we need all customers to be under an affiliate. Kindly advise on how to go about this. Thank you,

Continue Reading

Affiliates Pro not processing purchased with affiliate link

I paid for this product, and I can’t get anywhere to conplain that it doesn’t work :/ I use the affiliates pro, and was just brought to my attention an affiliate that bought some items using her own affiliate link: https://www.tudosaudavel.com/produto/locao-corporal-natural-e-vegana-de-aloe-e-citronela-150ml-live-aloe/?afiliado=552 https://www.tudosaudavel.com/produto/desodorante-de-aloe-e-geranio-natural-e-vegano-sem-aluminio-60ml-live-aloe/?afiliado=552 During the navigation she used two different products links with the afiliate number. […]

Continue Reading

Groups Restrict Categories Update Discount

Hello, Last time we updated the Groups Restrict Categories plugin, we received a discount code. The license expired last Nov, but we didn’t receive an expiration notice, nor a discount coupon. We’d like to update it now that there’s a new version available and would like to apply an update discount. Is there one available? […]

Continue Reading

Updates plugin and service code needed for second site

Hello, we already have your ecosystem setup on screenmachine.com. I just purchased the groups import/export and file access plugin a moment ago for smicompact.com. How do I get the updates plugin set up so the new site gets updates? I can’t find a place to download your updater. Please advise. Purchase code: [removed] Order [removed]

Continue Reading

Affiliates see order totals

Hi, I am having affiliates do home parties and place orders through an affiliate link. My current plugin does not have all the functionality that I need. I am looking at purchasing affiliates enterprise. Would they be able to see order totals (without tax and shipping) on their dashboard? Also, could they see campaign totals […]

Continue Reading

Fatal Error Enterprise

Hi, I’ve read the other post on this fatal error. The solution is to buy an update. If I understood correctly there should be an couponcode for me to get 50% off? If so, please send me the code. Best regards, Jachin

Continue Reading

New Release Not Showing in Downloads

Hello – My service key is installed on my website but automatic updates are not working. Additionally in my downloads section, Affiliates Pro 4.0 and Affiliates Woocommerce Integration 3.0 are not showing up as available for download. How can I get the latest files. Thank you.

Continue Reading

MLM

I have to set up a multi levels affiliates program for one product ( with woocommerce) First level : Between 1 to 5 customers that sign up and buy the product, the affiliate receives €10 per customer. Between 6 to 10, the affiliate receives €12 per customer Between 11 to 15 : €15 From 16 […]

Continue Reading

Email not sent after signing up

Tags

After users signed up to be a brand ambassador, they supposed to received an email containing their username and password. The problem is they don’t but email log say they successfully did. Can you please help us to this issue? thank you.

Continue Reading

Getting warning instead of form

When I insert the shortcode I am receiving this warning: Warning: Missing argument 2 for unloadOverwriteTitle() in /home3/ironman/public_html/bagij.com/wp-content/themes/unload/app/lib/settings.php on line 174

Continue Reading
We use cookies to optimize your experience on our site and assume you're OK with that if you stay.
OK, hide this message.

Affiliates · Contact · Jobs · Terms & Conditions · Privacy Policy · Documentation · Downloads · Useful Plugins · My Account

Share