Error importing user

Hi, I have a problem importing users. This is the error:

Error on line 1, is not a valid email address.

Error on line 2, is not a valid email address.

Error on line 3, is not a valid email address.

Error on line 4, is not a valid email address.

(I’ve changed the original domain in 123 for privacy)

I checked 10 times the txt file and it is correct.

Can you help me?

2 Responses to Error importing user

  1. Kento October 29, 2015 at 1:30 pm #

    Hi Alessandro,

    You have lots of non-printing characters in the test import file you have sent us. Doing $ cat -v Cartel3.txt produces this output (shortened) :

    ??m^@.^@m^@i^@r^@a^@g^@l^@i^@a^@@^@1^@2^@3^@.^@i^@t^@ ^@ ^@m^@i^@c^@h^@e^@l^@e^@ ^@m^@i^@r^@a^@g^@l^@i^@a^@ ^@ ^@ ^@s^@u^@b^@s^@c^@r^@i^@b^@e^@r^@...

    This probably stems from an unwanted conversion that the file has undergone while you have been editing it or transferring it. Please make sure that non of these characters are in there and your import will function properly.


  2. antonio October 28, 2015 at 3:01 pm #

    Hi Alessandro,
    please give us your WordPress, Groups and Groups Import/export plugins version.
    If you can send us the file to support at itthinx dot com, we’ll test this file (change the domain to 123)
    Kind Regards,
    Antonio B.

We use cookies to optimize your experience on our site and assume you're OK with that if you stay.
OK, hide this message.

Affiliates · Contact · Jobs · Terms & Conditions · Privacy Policy · Documentation · Downloads · Useful Plugins · My Account