Error Message Installing Integrations with Affiliate Enterprise

I just upgraded to Affiliate Enterprise today. I also installed the updater.

I can see all of the Integrations available under settings, but when I click on “install” I get this message:

An unexpected error occurred. Something may be wrong with or this server’s configuration. If you continue to have problems, please try the support forums.

I need to install the PayPal integration. How can I fix the error and install the PayPal integration?



5 Responses to Error Message Installing Integrations with Affiliate Enterprise

  1. George October 28, 2015 at 7:34 pm #

    Hi Jenna,

    I can send you the plugin to install it manually in the mail address you are using here on this site.

    You can create a file by name debug.log under wp-content folder.
    Then you should go to wp-config.php and replace the line below
    define('WP_DEBUG', false);
    with these two lines
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);

    Kind regards,

    • Jenna October 28, 2015 at 8:04 pm #

      Yes, can you please send me a plugin I can install?

      • Kento October 29, 2015 at 1:09 pm #

        Hi Jenna,

        I’ve sent it to you. Please also review the Troubleshooting section on this page – there might be another plugin interfering in the update process and you can avoid it by disabling it so you have easier access to future updates and installations.


  2. Jenna October 28, 2015 at 6:25 pm #

    Hello! Yes, I deactivated, deleted and reinstalled. That did not correct it. I also have Affiliate Pro so I tried that and as well and I am getting the same error. Where can I find the debug log?


  3. George October 28, 2015 at 9:35 am #

    Hi Jenna,

    Do you get any errors in debug.log when trying to install the integration?
    Also, please try to deactivate and delete the plugin, then reinstall and try again.

    Kind regards,

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