Generating a new user

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I’ve installed woocommerce, groups, woocommerce groups, paypal express and sensei – to sell premium courses. The payment flow is nearly working except new users are not being added to the system and being sent their log in details.

How do I set this up please?


13 Responses to Generating a new user

  1. Arron April 1, 2014 at 3:21 am #

    This was sorted in the end as we discovered we hadn’t even included shortcodes! Thanks for support

    • kento April 1, 2014 at 10:35 pm #

      Thanks for the update on that 🙂

  2. Arron March 15, 2014 at 7:57 am #

    I wonder if you could tell me where I go in groups to cehck how it is creating a new user?

    • kento March 15, 2014 at 5:32 pm #

      I’d still like to know how are you using the shortcodes please, if they are not set up correctly, then that would be the problem.

      • Arron March 16, 2014 at 4:18 am #

        I wish I knew, i employed a programmer to set this up and he turned out to not be as good as he said. So where would I find where he put the shortcodes? I prsume on specific pages?

        Would I have to go into the code of woo commerce checkout to find that stuff? Thanks so much for your continued support.

        • antonio March 20, 2014 at 9:00 am #

          if you want you can send us dashboard admin access to support at itthinx dot com and we’ll have a look (please indicate this topic in the email).

  3. Arron March 15, 2014 at 7:54 am #

    Yes I get that too and I’ve check with my host adn they tell me there is nothing disabled on their end. Could anything else be causing this?


    • kento March 15, 2014 at 5:31 pm #

      I’ve tested signing up through the affiliate area and it worked well, password email received etc.

  4. Arron March 12, 2014 at 7:13 am #


    • antonio March 12, 2014 at 8:20 am #

      it seems there is a problem with your email system. I have tried to register but I haven’t received any email. If I try to recover the password, then this message is showed:
      The e-mail could not be sent.
      Possible reason: your host may have disabled the mail() function.


  5. Arron March 12, 2014 at 12:07 am #

    Hi kento, thanks for getting back to me, to be honest I’m not sure, I have a programmer who set it up but apparently not very well – is there a particular tutorial that I am missing on this?

    • antonio March 12, 2014 at 7:07 am #

      please give us an url to have a look.

  6. kento March 11, 2014 at 1:10 pm #

    Hi Arron,

    How are you using the shortcodes please?

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