Groups PayPal

Guidelines & Rules

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]

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After payment, the user get no subscription

1. User choose a Subscription 2. User make checkout 3. Paypal Payment is confirmed and the user comes back from paypal 4. Return Page is displayed correctly 5. But in the backend, the user has no subscription in the subs listing 6. the col processor and the reference is missing I disabled all Cache/optimizing/WAF Plugins, […]

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Affiliates paypal


On my WP site, my ‘Plugins’ show that I’ve installed: Affiliates Enterprise Affiliates Export Groups Itthinx Updates Do I need to install Affiliates PayPal, or has that now been integrated into one of my existing Itthinx products? Rodger

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Subscription automatically suspended after grace period

Hi: We have a persistent problem with one-time payment subscriptions being automatically cancelled after the subscription grace period expires. Here are the subscription settings used for a recent test Setup price 1:00 Subscription price: blank Frequency: tried to set 0 but always reverts to 1 Frequency unit: years How many times: blank I went through […]

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Subscribe button not linking to paypal checkout

Hi, i have installed the group paypal plugin and was able to get the subscribe button on a page but when i try to click it to subscribe to a subscription …it disappear and does not take or redirect me to paypal for checkout as it should .. please find the link to the subscription […]

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Hi i have purchased and installed groups Paypal but i cannot get it to work ..i have created subscriptions and added groups to it and when i try to add [groups_paypal_subscription] to the subscription page ..when i click on subscribe it DOES not take me to paypal …i tried to add the short code to […]

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ERROR : Not a subscription.

Shortcode I use [groups_paypal_subscription] Output I get by the user kottmann’s dashboard: ERROR : Not a subscription. DB Details: ID 55 User kottmann Processor paypal Reference I-6BWAE73WR7JT Status active Dates From 2019-01-17 18:15:08 Last payment 2019-01-17 18:17:28

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How to change messages language

Hi, I need to change the messages “TO ACTIVATE YOUR SUBSCRIPTION PLEASE PROCEED TO CHECKOUT” to Thai, could you show me how to make that happen because I’m a totally new to this and most of my client didn’t speak English. so a lot of them decided not to buy when saw something in English. […]

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Verifying active subscriptions

Looking at WP-admin>groups>subscriptions we have over 400 items.How can we verify if the user is still up to date and paying. Also we bought the export/import add -on for groups is there a way to export these transactions?

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Exporting Users with Recurring Subscriptions

We are using Groups Paypal and wed like to know if theres an option to export users along with email addresses. I saw there is an addon import/export for groups but we would need the user email on the header for the exported csv file. Let me know if this is possible.

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