Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or […]
I am trying to build an access system using Groups for an international school’s website which has 1 general and 4 different national sections. Users are categorized as Alumni, Staff, Parents and Students and subcategorized for one of the 4 countries they come from (or work for). I have installed the Groups plugin but I’m […]
Hi: We have a persistent problem with one-time payment subscriptions being automatically cancelled after the subscription grace period expires. Here are the subscription settings used for a recent test Setup price 1:00 Subscription price: blank Frequency: tried to set 0 but always reverts to 1 Frequency unit: years How many times: blank I went through […]
Hi, i have installed the group paypal plugin and was able to get the subscribe button on a page but when i try to click it to subscribe to a subscription …it disappear and does not take or redirect me to paypal for checkout as it should .. please find the link to the subscription […]
Hi i have purchased and installed groups Paypal but i cannot get it to work ..i have created subscriptions and added groups to it and when i try to add [groups_paypal_subscription] to the subscription page ..when i click on subscribe it DOES not take me to paypal …i tried to add the short code to […]
Shortcode I use [groups_paypal_subscription] Output I get by the user kottmann’s dashboard: ERROR : Not a subscription. DB Details: ID 55 User kottmann Processor paypal Reference I-6BWAE73WR7JT Status active Dates From 2019-01-17 18:15:08 Last payment 2019-01-17 18:17:28
After someone brought subscription they don’t get assign to the group they brought and the status become “suspended” but I got the money they paid.So I try to use sandbox and the status become “inactive” I’ve tried to recheck ipn and everything but the problem still persist, please help
Hi, I need to change the messages “TO ACTIVATE YOUR SUBSCRIPTION PLEASE PROCEED TO CHECKOUT” to Thai, could you show me how to make that happen because I’m a totally new to this and most of my client didn’t speak English. so a lot of them decided not to buy when saw something in English. […]
I’ve created a test account on my page and a test subscription. I am able to successfully purchase said subscription from the test account and am successfully redirected to a page on my website with the [paypal_return] shortcode. This page shows that the subscription has been activated successfully along with a list of groups that […]
Hello, I have a paypal payments pro account and I serve customers in areas where paypal is not trusted/common. Therefore, I’d like the option for my customers in the checkout page to NOT have to make a paypal account and simply use their credit/debit card as a “guest”. On the paypal merchant features page, “Accept […]
Looking at WP-admin>groups>subscriptions we have over 400 items.How can we verify if the user is still up to date and paying. Also we bought the export/import add -on for groups is there a way to export these transactions?
We are using Groups Paypal and wed like to know if theres an option to export users along with email addresses. I saw there is an addon import/export for groups but we would need the user email on the header for the exported csv file. Let me know if this is possible.
We currently had 11 new members sign up for our site. We used a paypal button to set up the subscriptions. They were meant to pay once a month for 3 months. 10 of the 11 are shown to still be in the groups but they no longer have an active subscription. How can this […]
Hello there, I’d like to know if this scenario is possible: Wed like to use ThriveCart for all the checkout processes of our membership site. Wed like Groups Paypal to handle the addition of packages to the wordpress user who bought the subscription. What Id like to confirm is: 1. Can we send people to […]