Orders/ Sales not being credited to affiliates

We are using your Affiliate Enterprise Plugin on our Woo Commercebased Ecommerce website www.navikagirl.com. We have created affiliates and assigned them their affiliate link. The link looks something like this – URL Parameter: ?consultants=5
i.e www.navikagirl.com/?consultants=5

The plugin (with the affiliate referral code) is able to detect the visits and Hits on the website but I cannot figure it out if any order is placed by affiliate or referral link. Is there any way that we can know, that the order was referred by an affiliate and also they can get the credit. I’m using the Enterprise version of the Plugin is there any way i can find out if an order is placed using affiliate’s link
I am using Uberstore Theme and using WooCommerce Plugin. I’m also sharing the settings with you.

Referral timeout = 1
Direct Referrals = Tick on Store direct referrals
Default referral status = Accepted
Duplicate referrals = Not allowed
Robots = Empty
Affiliate registration = tick on both allow affiliate registration and notify the site admin
Redirection = Tick on Redirect
Affiliate ID encoding = No encoding
Permissions –
All 3 ticks on administrator
Tick on Styling Consultant for Access affiliates only
Settings –
Default referral calculation (Referral rate)
Calculation value = 0.30

Please guide us how to make full use of this plugin. We want to implement this plugin on our website as soon as possible.


One Response to Orders/ Sales not being credited to affiliates

  1. antonio July 2, 2014 at 6:19 am #

    please select in Affiliates->Settings:
    1.- Default referral calculation : Referral amount method
    2.- click on “Save”
    3.- Default referral calculation value : Affiliates_WC_Method::product_rates
    4.- click on “Save”

    then in Affiliates->Woocommerce Integration select “Enable product referral rates” and set the default value.


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