Topic Tag: referral

  • Prevent duplicate referrals in Affiliates Pro

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    Marzena Grzejda

    If I untick the option to allow duplicates, would that prevent situations where a duplicate is created when: 1. a customer goes through the cart and checkout onto payment, 2. chooses a method of payment 3. on the payment page/popup they are informed of lets say low funds 4. they go back to the checkout…

  • How can I add new status options to all referrals?

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    Brandon Bobart

    As the title says, I need to add new status options to the referrals, and the affiliates should be able to see the new statuses of their referrals from the affiliate area dashboard.

  • Affiliate coupons are not applying to affiliate

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    Christopher Crawford

    I have Affiliate pro. Made coupons for my affiliates but they are not getting the referral when their coupon is used.

  • Duplicate/Double up of Affiliate Referrals

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    Pisyek

    I have un-tick the allow duplicate referral in setting but I still got receiving duplicate referrals for orders for the same order number (i.e. someone purchases via an affiliate link and we are receiving 2 x accepted affiliate referrals for the same order in our Affiliates Pro > Referrals). I’m currently using: WooCommerce 3.8 Affiliate…

  • Testing to ensure proper tracking

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    Nate Moller

    Hey George, A few weeks ago we had a conversation about a client’s affiliate program I’m trying to finalize. You said: “After two different test sessions that took place on your site, I have shown you that referrals can be properly recorded on your system, but still you haven’t mentioned how are you trying to…

  • Woocommerce recurring referrals: limit / timeout needs more flexibility

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    KOS

    Hi itthinx-team! In the WooCommerce add-on for itthinx Affiliates Enterprise you offer to set a limit / timeout for recurring referrals. To my understanding this should work well if you have products that have the same subscription interval like weekly or monthly. But how about a mixture of subscription products / subscription product variations, each…

  • Gravity Forms Referral Credit

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    Nate Moller

    I’ve set up Gravity Forms to give credit for a referral when a user fills out a form. However, when I tested it, and then looked at the Affiliate Overview, it’s not tracking the actual referral. What am I doing wrong? One of the tracking links is this one: Service Page – Carpet Cleaning If…

  • How long to track referral

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    Nate Moller

    I’m using Gravity Forms and have tied the forms to track referrals. I did a test and it shows that I was a visitor but even though I filled out the form, it didn’t show the referral status update on the backend. How long does this usually take or what may I have done wrong?…

  • Referrals Items not showing

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    Brandit

    Hi and happy new year! i’ve got some issue with shortcode. it doesn’t show items when a order is done in woocommerce i’ve triple checked your doc’s and my settings, maybe i’ve missed something and would be great to get some directions. i also checked referrals-entry.php and one thing i’m wondering over is this part.…

  • Duplicate referral recorded for an order

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    Pisyek

    I noticed sometimes referral was recorded multiple times for a single order as per image below. How to fix this?

  • Referrals not being recognised

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    estellew

    How does affiliates pro recognise a referral based sale. Just set it up and had a sale come through paypal but the referral does not show up in the dashboard, even though the sale went through the website via an affiliate.

  • Woocommerce Ref-Commission “baseable” on amount instead of price?

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    Johnny Homy

    Hi guys, I got the affiliate enterprise package and everything works perfectly. The only thing is, that I need to base the affiliate woocommerce commission-rates on the amount of items the referral bought, not on the price-sum of the sale. I tried to use a custom referral amount method but the parameters, which I can…

  • Affiliates coupons

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    Izabel

    Dear all, I bought the licence for Affiliate Pro. I am currently looking at the documentation and I would like to see if the affiliates have the ability to see the purchased items with coupons. I put the , however nothing appears on the affiliate page. Another thing is that I am unable to find…

  • Referral Notifications To Administrator

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    Andrew

    Hi, I would like to include more information in my notification emails sent to the Administrator. When a referral registers using an affiliate link, I would like to include in the Admin Notification Email the Affiliate Phone Number and Company Name on file. (provided when an affiliate registers) As of right now I can only…

  • Referral Notifications To Affiliates

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    Andrew

    I am using Ninja Forms for my affiliate and referral registration forms. I would like to add some additional information into then notification email that is sent to affiliates when they’re credited with a referral, but not sure what shortcodes to use (I looked but couldn’t find)…. I would like to include the name of…

  • Dividing Affiliate Totals by Product

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    Lyle

    Hi, is there any way to determine how much of an affiliate’s total payout is for a specific product purchase? I am paying royalties to some people one of the 14 books I sell and need some way to determine how much is being paid to affiliates. thank you Lyle

  • Affiliate pro is not working as expected.

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    Vijay

    – I am using 3.0.1 of Affiliate Pro, WordPress 4.7.5 & WooCommerce 2.6.14. – Commissions method is set to “Rates”. – I have setup rates (0.30 Rate) properly by going to the “Rates” section. – I have added exceptions in Super Cache as described in your documentation -> http://docs.itthinx.com/document/affiliates-pro/troubleshooting/wp-super-cache/ It is showing a good number…

  • How to give each referral an account

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    Liang

    Is there any way I can give each referral an account, associated with the referrer, so that I can show the affiliates where their sales come from? I am thinking about using the multi-tier function registering each referral as the first level affiliate, but not sure if that would wor

  • Give affiliate commission towards subscription

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    Donald

    I am attempting to do the following: Allow affiliate send a link to their friends that gives their friends 10% off of their first subscription (with a coupon) and gives the affiliate $5 towards their next month’s subscription. I use Woocommerce and their subscriptions plugin. How would I do this?

  • Can I see who purchased my product through an affiliate link?

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    Leeat

    Once I have set up affiliate links for my affiliates I realise that I will be able to see if any/how many sales are made via a referral from my affiliate partner. However, is there a way to see exactly which customers came from my affiliate? e.g. Joe bloggs went to my affiliates site, clicked…