I have Affiliate pro. Made coupons for my affiliates but they are not getting the referral when their coupon is used.
Affiliate coupons are not applying to affiliate
Posted in Affiliates by Username
Navigation
What’s new?
- WooCommerce Product Search – Building a Shop Page with Blocks
- WooCommerce Product Search – Building with Blocks
- How to install Redis on Debian or Ubuntu
- How to install Memcached on Debian or Ubuntu
- WooCommerce Product Search Filters and Divi Product Pages
- Small Tools Big
- How Contributors can protect their posts with Groups for WordPress
- WordPress and WooCommerce Compatibility Requirements – June 2023
- Customer Members Club with Discount Privileges
- How to create a time-limited Membership Product
- WooCommerce Product Search and Custom Taxonomies
- WordPress Database Collation Troubles
- The unsettling Truth about the Global Unset
- 1-Click Memberships with Groups for WordPress
- Free Lunch Optimizations
News
Follow us! We post news and tutorials related to our tools, WordPress and WooCommerce on these platforms:
We use cookies to optimize your experience on our site and assume you're OK with that if you stay.
You’re welcome. In case you need further assistance on this matter please let me know.
Cheers
Hey Christopher,
Welcome back to our support forum for Affiliates plugin.
Can you please review your settings and especially the coupon-code case used?
The affiliates system supports all case strings, but on the other hand WooCommerce supports only lowercase strings. This means that if you are using a coupon code like Discount for your affiliate, this doesn’t match the WooCommerce code that will be discount. As a result the coupon won’t be recognised by the Affiliates system and the affiliate won’t get a referral.
Please let me know if this is your case.
Kind regards,
George
Thank you. I must have missed that memo in the setup tutorial. I did have upper case letters. Hopefully this solves the issue.