Forum: Groups PayPal

  • Subscription automatically suspended after grace period

    —

    by

    Robert McLean

    Hi: We have a persistent problem with one-time payment subscriptions being automatically cancelled after the subscription grace period expires. Here are the subscription settings used for a recent test Setup price 1:00 Subscription price: blank Frequency: tried to set 0 but always reverts to 1 Frequency unit: years How many times: blank I went through…

  • Subscribe button not linking to paypal checkout

    —

    by

    phantt831

    Hi, i have installed the group paypal plugin and was able to get the subscribe button on a page but when i try to click it to subscribe to a subscription …it disappear and does not take or redirect me to paypal for checkout as it should .. please find the link to the subscription…

  • Installation

    —

    by

    phantt831

    Hi i have purchased and installed groups Paypal but i cannot get it to work ..i have created subscriptions and added groups to it and when i try to add [groups_paypal_subscription] to the subscription page ..when i click on subscribe it DOES not take me to paypal …i tried to add the short code to…

  • ERROR : Not a subscription.

    —

    by

    blueforce

    Shortcode I use [groups_paypal_subscription] Output I get by the user kottmann’s dashboard: ERROR : Not a subscription. DB Details: ID 55 User kottmann Processor paypal Reference I-6BWAE73WR7JT Status active Dates From 2019-01-17 18:15:08 Last payment 2019-01-17 18:17:28

  • Subscription got suspended as soon as purchased

    —

    by

    tabbysubs

    After someone brought subscription they don’t get assign to the group they brought and the status become “suspended” but I got the money they paid.So I try to use sandbox and the status become “inactive” I’ve tried to recheck ipn and everything but the problem still persist, please help

  • How to change messages language

    —

    by

    tabbysubs

    Hi, I need to change the messages “TO ACTIVATE YOUR SUBSCRIPTION PLEASE PROCEED TO CHECKOUT” to Thai, could you show me how to make that happen because I’m a totally new to this and most of my client didn’t speak English. so a lot of them decided not to buy when saw something in English.…

  • Subscription Stay as ‘Inactive’

    —

    by

    Stanislaw

    I’ve created a test account on my page and a test subscription. I am able to successfully purchase said subscription from the test account and am successfully redirected to a page on my website with the [paypal_return] shortcode. This page shows that the subscription has been activated successfully along with a list of groups that…

  • Make paypal account optional for checkout

    —

    by

    Natalie

    Hello, I have a paypal payments pro account and I serve customers in areas where paypal is not trusted/common. Therefore, I’d like the option for my customers in the checkout page to NOT have to make a paypal account and simply use their credit/debit card as a “guest”. On the paypal merchant features page, “Accept…

  • Verifying active subscriptions

    —

    by

    Jon

    Looking at WP-admin>groups>subscriptions we have over 400 items.How can we verify if the user is still up to date and paying. Also we bought the export/import add -on for groups is there a way to export these transactions?

  • Exporting Users with Recurring Subscriptions

    —

    by

    Jon

    We are using Groups Paypal and wed like to know if theres an option to export users along with email addresses. I saw there is an addon import/export for groups but we would need the user email on the header for the exported csv file. Let me know if this is possible.

  • Users lost subscriptions

    —

    by

    David

    We currently had 11 new members sign up for our site. We used a paypal button to set up the subscriptions. They were meant to pay once a month for 3 months. 10 of the 11 are shown to still be in the groups but they no longer have an active subscription. How can this…

  • Bypass Groups Paypal Checkout Process

    —

    by

    Jon

    Hello there, I’d like to know if this scenario is possible: Wed like to use ThriveCart for all the checkout processes of our membership site. Wed like Groups Paypal to handle the addition of packages to the wordpress user who bought the subscription. What Id like to confirm is: 1. Can we send people to…

  • Customize Checkout Button and Label

    —

    by

    Jon

    This css selector .order-form input[type=”submit”] it only customizes the Subscribe button how about the Checkout button? Whats the selector to be used? how can I change the label from “Checkout’ to ‘Go to Paypal’? Please let me know I need to get this project up soon. See test here: http://www.footballadvisor.net/pricing/

  • Customize If Not Remove Subscribe button

    —

    by

    Jon

    We use Groups Paypal and lhe style of your Subscribe button and Checkout button is so un appealing it is not helping our conversion rate -please update it to something much better I know you can do that. For the mean time give me the exact instructions in video if possible how I can customize…

  • Remove Subscribe button

    —

    by

    Roderick

    I would like to remove the Subscribe button and have the user go straight to checkout, then paypal . Please, send me the css that will allow this. Thanks

  • 404 Error

    —

    by

    Roderick

    I’m getting a 404 error when someone goes to the subscription page.It may be the shortcode. Please help!

  • Subscription Button

    —

    by

    Liz

    How can I enlarge the subscription button or replace it with my own image? The default subscription is very small and I can’t figure out how to enlarge it.

  • Upgrade

    —

    by

    rtysmith

    Hello; I have a deeply integrated groups/woocommerce/subscriptions system and am feeling very nervous about upgrading. I’m not clear if the current method of level access will be maintained or all the pages need to be updated? I’m not clear if I should wait until all plugins (including woo) are updated to support the 2.x groups?…

  • Anything for receipt capabilities?

    —

    by

    James

    Hi, I am almost done setting up groups PayPal/subscriptions. One small issue, our client needs the transactions to include a receipt, preferably automated by email. Do you guys have anything like this as an addon? It would need data from WordPress’ user_info() and the shortcodes you’re already using in your plugin, does something like this…

  • Subscribe button not redirecting to PayPal

    —

    by

    James

    Hi, Apart from my button not disappearing, I basically have the same issue as this post: https://www.itthinx.com/topic/subscription-page-not-redirecting-to-paypal-website/ However that post is closed for replies and does not contain the answer. Looking through some of these support topics they seem to end in email solutions. May I suggest a contact form or to please include the…