Affiliate amount stopped being calculated

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Starting this may referral calculation stopped working and every order has 0.

It was working fine prior to that, I have installed and integrated the woocommerce plugin and set the service code for itthinx update plugin.

5 Responses to Affiliate amount stopped being calculated

  1. Ágúst May 14, 2015 at 9:30 am #


    Still only calculating zero for affiliates.

    • antonio May 20, 2015 at 8:47 am #

      Hi Ágúst,
      you can send us dashbaord admin access to support at itthinx dot com and we’ll have a look to settings (please indicate this topic in the email).
      Antonio B.

  2. Ágúst May 13, 2015 at 2:40 pm #

    Affiliates->WooCommerce Integration
    All checked except:
    Enable product referral rates and Enable recurring referrals.
    Default rate is set to 0.25

    Method: Referral Rate
    Value: 0.25

    • antonio May 14, 2015 at 7:18 am #

      Please try to enable ‘Enable product referral rates’ in Affiliates->Woocommerce Integration.
      And select ‘Referral Amount Method’ and ‘Affiliates_WC_Method::product_rates’ in Affiliates->Settings:Commissions.
      Antonio B.

  3. antonio May 13, 2015 at 2:20 pm #

    Hi Ágúst,
    please give us your Affiliates->Woocommerce Integration and Affiliates->Settings:Commissions configuration.
    Antonio B.

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