Hello George and Eugene, and maybe someone else 🙂
I hope you guyz are doing great and that you are safe at home 🙂
I come to ask you some questions because i have a very implicated affiliate that asks me a lot of questions and that is limited by some part of the Affiliate plugin.
I asked him to email me his concerns so I can share them with you and together we can try to find solutions :
It is important that the plugin registered in a good way all the purchases and for this I think we have to pay attention to the following:
– if a person use the code directly on the website ( plantandhemp ) it doesn’t count like a referral
( Indeed, my affiliate have 2 personalized voucher code that they give to their customers, but the system doesn’t recognized the voucher code as a direct sell from the affiliate (referral) and that is an issue)
– if a person delete cookies and after buy again without code ( already used ) are we sure that it counts like a referral?
( As the system doesn’t count voucher code used as a referral, I do it manually)
– if I buy today and i don’t buy for more then 60 days how can the system recognize me? For the account registered ( email ) or always with the cookies? Are we sure that is working?
– the system doesn’t show right value in the affiliate area 2 ( I asked more picture about that)
Thank you for your help and time!
Lucas from plantandhemp