Affiliate Pro V.3.0.0 crashing site

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I just purchased and installed Affiliates Pro V.3.0.0 on my WordPress website (Version 5.2.2) As soon as you activate the plugin – the website crashes. I have Woo Commerce Version 3.6.5. I installed the WooCommerce Affiliates Integration. I had Light with my previous free version of Affiliates pro. Is there any known conflicts with these versions?

3 Responses to Affiliate Pro V.3.0.0 crashing site

  1. Denitsa August 8, 2019 at 12:15 pm #

    Hello there,
    Thank you for purchasing the plugin.
    The latest version of Affiliates Pro is 4.2.0, so if you’re running 3.0.0 that might be the problem. The Affiliates WooCommerce Integration is currently at 3.0.0 and it’s tested to work with the WordPress and WooCommerce versions you mentioned.
    Would you enable debugging by adding the following lines to your wp-config.php file:
    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    Then, try enabling Affiliates Pro and visiting the site again. All errors and warnings should now be logged in a file called debug.log under the /wp-content directory. Would you share the contents of the file (if it’s too large, you can upload it somewhere, like Dropbox or Google Drive and send a link in your reply), perhaps that’d shed some light on the matter.
    Cheers,
    Denitsa

    • Joan August 8, 2019 at 4:39 pm #

      Sorry, I made a mistake. The WooCommerce Integration is version 3.0.0 My Affiliates Pro is Version 4.2.0

      • Denitsa August 15, 2019 at 10:48 am #

        Hey there,
        Did you manage to enable debugging as described in my previous post? The debug.log could really help us determine the cause of the problem here.
        Cheers,
        Denitsa

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