Affiliate registration issue

Posted in

Hi, there. I’ve set up the affiliate area page using the short codes provided by the generator but have an unusual problem.

The login and/or registration areas are shown on the page, but if you attempt to register it says the password needs to be entered twice. However, the short code only generates a single password field.

Is there something that needs to be changed?

Affiliate Area

Also, when I try to register an affiliate manually through the CMS area, I put in the name, user name and email address but when I click ADD AFFILIATE, I get an error saying “User Name Does Not Exist”.

Your help is appreciated as I need to get this finished up ASAP.

Jef Keep

3 Responses to Affiliate registration issue

  1. George April 20, 2018 at 4:47 pm #

    Thanks for sharing Jake.

    I would go for Theme My Login and WP Security Audit Log. Try to deactivate each one of them and make a test registration each time.

    If none of these is involved, I could help further by having a look at your site, or your staging site. Either way you can send me temp admin access to

    Kind regards,

  2. Jake April 20, 2018 at 3:49 pm #

    Hi George:

    Here are the active plug-ins currently being used:

    Affiliates Pro

    Affiliates WooCommerce Integration

    Backup Creator

    Duplicate Post

    Elegant Themes Support

    Itthinx Updates

    Mango Buttons

    Post Types Order

    PW WooCommerce Copy Coupon

    Theme My Login

    WishList Member™

    Woo Commmerce Addon for WP Courseware


    WooCommerce Services

    WooCommerce Square

    WooCommerce Wishlist Member Integration

    WP Content Copy Protection & No Right Click

    WP Courseware

    WP Courseware – Wishlist Member Add On

    WP Security Audit Log

    Yoast SEO

  3. George April 20, 2018 at 7:10 am #

    Hi Jake,

    I’ve checked both error messages and none of them is produced by Affiliates Pro. One of your other plugins in your installation produces these errors and judging by the messages, I would say it’s a plugin related to registrations or user management in general.
    If you can post your active plugins list, I can have a look as well.

    Kind regards,

We use cookies to optimize your experience on our site and assume you're OK with that if you stay.
OK, hide this message.

Affiliates · Contact · Jobs · Terms & Conditions · Privacy Policy · Documentation · Downloads · Useful Plugins · My Account