I have Allow auto-referrals unchecjed yet today I had one affiliate who received credit for his own purchase. Please help with this.
Affiliates are getting credit for their own purchases
Posted in Affiliates Enterprise
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Hi Mel,
with this option unchecked, the affiliate should not get commission. If you have Affiliates Permanent installed, please check he is not auto-referred.
If the problem persists, you can send me dashboard admin access to antonio at itthinx dot com and I’ll have a look at your settings.
Kind Regards,
Antonio B.