Affiliates GravityForms not working with Paypal payments

Posted in

I did that major Gravity Forms update about 36 hours ago. Since then Paypal payments stopped working. I’ve contacted Gravity Forms support and they figured out that Affiliates Gravity Forms is causing the issue.
This is their message:
“I’m afraid that error is coming from a third-party add-on. It appears they are trying to use a feature of the Gravity Forms Coupons add-on without checking the add-on is active first. You’ll need to contact the developer of that affiliates add-on for support with this issue.”

I deactivated the Affiliates GravityForms plugin and sure enough the form is working again with Paypal payments. But of course now affiliates are not being registered anymore.

I need help with the issue und it’s pretty pressing because we don’t want to upset our affiliate partners.


4 Responses to Affiliates GravityForms not working with Paypal payments

  1. George July 7, 2018 at 5:56 pm #

    Hi Yvonne,

    Sorry for the delay on this.

    A new update has been released for Affiliates Gravity Forms integration version 2.1.1.
    Please update your plugin and let me know if everything works normally again.


  2. Yvonne July 6, 2018 at 4:26 pm #

    Is there any update in sight? it seems like not a single Paypal payment has been registered as an affiliate sale since I brought up this problem.
    Stripe payments or no payments get registered without issue.

    Of course we don’t know if Paypal payments came via affiliate link but usually the ratio of stripe/paypal is around 50/50 and we had about 20 stripe sales.

  3. Yvonne June 28, 2018 at 1:28 pm #

    Thank you very much.

  4. George June 28, 2018 at 1:27 pm #

    Hi Yvonne,

    Thanks for mentioning, I will have a look asap and let you know.

    Kind regards,

We use cookies to optimize your experience on our site and assume you're OK with that if you stay.
OK, hide this message.

Affiliates · Contact · Jobs · Terms & Conditions · Privacy Policy · Documentation · Downloads · Useful Plugins · My Account