affiliates proBy Richard on May 15, 2018 in Posted in Affiliates ProTags blank screen memory memory limit php WSODaffiliates get blank screen on log in
Hi,
If it’s a full white screen (WSOD) then this can be due to:
– errors created by other conflicting plugins, theme or customizations
– the allowed PHP memory limit is exhausted and needs to be increased
Please forward temporary admin and FTP credentials to us: support at itthinx dot com – so we can enable debugging and check what exactly is happening.
Cheers
I sent ftp login to support at itthinx dot com
Thanks Richard, received.
I’ve created a test affiliate account and don’t see any blank screen issues. I will forward screenshots for the test user.
Maybe this was an intermittent problem with your server, but it’s working fine now.
Cheers