Hi.
I’ve just purchased Affiliates Pro and start testing on my website but as an affiliate, I cannot see any counts, no visits and no referals at all. 🙁
Please support.
Anything counts
Posted in Affiliates Pro
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Hi Ender,
Welcome to our support forum.
Is it possible that you are testing an affiliate link on the same browser window as the one you are logged-in your Dashboard? In that case you can enable the setting for Auto-referrals under Affiliates > Settings > Referrals. Once this setting is on, follow an affiliate link and check the statistics.
If you’re still seeing nothing then you should proceed and check if the cookie is stored properly in the browser. It is possible that a third-party addon is blocking the cookie. However, I’m quite certain that once you enable, at least temporary, the Auto-referrals option, your test will be successful.
In any case though, you are more than welcome to follow-up here and let me know the results of your test.
Kind regards,
George