Duplicates on Export TSV file

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There are 2 ways to export affiliates and I’m getting different results for both.

1. Affiliates > Manage Affiliates > click on the Export
I get duplicate entries in the TSV file. I notice there are only duplicates IF paypal address was added and if payment was paid.

2. Affiliates > Affiliates Export
I don’t get duplicates in the txt file but I don’t get all the other info like Name or company etc. This is not ideal.

Can you fix the duplicate issues on the export?

3 Responses to Duplicates on Export TSV file

  1. Autumn March 15, 2019 at 4:59 pm #

    Thank you George. Hope it can be fixed soon.

    • Kento March 22, 2019 at 9:56 pm #

      Hi Autumn,

      Thanks again for pointing out the duplicate entries being created. We’re about to release an update where this is fixed.

      Regarding the second point, you seem to be using an outdated plugin whose functionality is already built into the tools. For referral data please use the native export function under Affiliates > Referrals and to produce totals with details please use the export function under Affiliates > Totals.

      Cheers

  2. George March 15, 2019 at 8:23 am #

    Hi Autumn,

    Thanks for mentioning, I replicated your case in my test installation and I get the same results and duplicates for affiliates with PayPal email set. We should have a look at the export feature and fix that issue.

    FYI, the first option is used to export your affiliates list, while the second – through Affiliates Export addon – is used to export your referrals, that is the reason why you don’t get all the affiliate data in the second option.

    Kind regards,
    George

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