I’m not sure what is wrong with the settings on the affiliate plugin. It’s supposed to track a one time payment of $29.97 for purchasing a subscription for $129.97 but instead they are compensated $3895.200000. I went through the settings but could not find the discrepancy. Would you mind looking over my settings? Thanks
Erroneous Referral Compensation
Posted in Affiliates Pro
Hi Jerry,
Thanks for providing access to your site.
I have set your commission rate to 0.23 under Affiliates > WooCommerce Integration. Just an easy way for you to remember it, the rate is multiplied by the order total to give you the referral commission.
Regarding Groups and new users, i added a new user without being referred and wasn’t added to the Registered group. Since there is a possibility that you had deactivated the plugin during my test as you mentioned on your e-mail, i think its better if you could provide a staging copy of your site, so that i can test your other plugins for conflicts without interfering with your live site.
Kind regards,
George
Sent, thanks!
Hi Jerry,
Sure i can have a look at your settings.
You can send temp admin access to george at itthinx dot com.
Cheers,
George