ERROR : Not a subscription.

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Shortcode I use [groups_paypal_subscription]

Output I get by the user kottmann’s dashboard: ERROR : Not a subscription.

DB Details:
ID 55
User kottmann
Processor paypal
Reference I-6BWAE73WR7JT
Status active
Dates From 2019-01-17 18:15:08
Last payment 2019-01-17 18:17:28

4 Responses to ERROR : Not a subscription.

  1. George January 21, 2019 at 9:50 am #

    That’s great, I’m glad you resolved it.


  2. blueforce January 19, 2019 at 6:41 pm #

    you missunderstand me
    I want show a active subs not a new one… but It’s now soved.
    I’ve found the shortcode: [groups_subscriptions_table]

  3. blueforce January 19, 2019 at 6:13 pm #

    ok so far so good. i thought i’d make a summary site for the users that they see what subs they have
    but that case won’t work…

  4. George January 19, 2019 at 6:06 pm #


    Thanks for reaching support.

    This error occurs when the subscription shortcode is placed in a post that is not a subscription post. In such cases you should also define the subscription id with an attribute like the example:
    [groups_paypal_subscription id=”x”]
    where x should be the subscription id and can be obtained through your Dashboard under Subscriptions > All Subscriptions if you hover the desired subscription title as demonstrated in the screenshot,
    Please try this suggestion and let me know if it worked for you.

    For further details I would also recommend you to check the documentation page:

    Kind regards,

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