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Groups import plugin

By on October 29, 2015 in
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I am attempting an import of 18,000 users and the file stops importing after 1 record. No errors are found, but why will it not continue?

10 Responses to Groups import plugin

  1. George November 1, 2015 at 11:14 am #

    Thanks for that, i will look into it, if it can be added as a feature on one of the next versions.

  2. Josh October 31, 2015 at 4:40 pm #

    Food for thought, you might put some options into your plugin for handling different types of end-of-line characters. The initial file was generated from Excel 2011 on a Mac.

  3. George October 30, 2015 at 6:24 pm #

    That’s great Josh! 🙂

  4. Josh October 30, 2015 at 6:20 pm #

    We figured it out. It has to do with the end of line character. The script wasn’t picking it up initially and so it treated it as one line only. We changed how the end of line character was written and then your plugin worked great. Thanks for being willing to take a closer look, but I believe we’re good at this point. I did split up the list with a 4k and 14k list. The 4k list imported great. The 14k list also imported but the webpage timed out and gave a internal server. All the while the import continued to work and I got all 18k total users imported. The consequence of the page timeout was that I didn’t get a summary at the end.

  5. George October 30, 2015 at 6:04 pm #

    Can you provide admin access to your site? I would like to have a look.
    First, take a full backup of your site and then send your admin credentials to support at itthinx dot com alongside with a link to this topic.

    Thanks

  6. Josh October 30, 2015 at 2:11 pm #

    I’ve done that, creating an import file of only 9 records. It still stops at 1 record input.

  7. George October 30, 2015 at 2:01 pm #

    Hi Josh,

    You should split the import file into smaller chunks and import each of them seperately, as i mentioned in my previous comment.

    Kind regards,
    George

  8. Josh October 29, 2015 at 10:37 pm #

    If there’s any way to get this worked out tonight that would be excellent. I really have to have it for a scheduled launch tomorrow. So much appreciated if we can work it out. What else would I need to give you? It doesn’t seem to complain about anything in debug or on-screen messages … it is just happy to stop at 1 record. Almost like there’s a condition in the code to exit after 1 iteration.

  9. Josh October 29, 2015 at 8:56 pm #

    Thanks George. The skip errors option was checked and I had set a small limit of just 10 as a test. Every run I’ve put through seems to complete after the 1 attempted record. I just ran it and I don’t see any errors in the debug.log relating to the Groups plugin.

    It gives me this output, at the time was attempting a small 9 record file.

    1 valid entry has been read.

    0 entries have been skipped.

    0 users have been imported.

    1 user has been updated.

  10. George October 29, 2015 at 3:48 pm #

    Hi Josh,

    Although i haven’t tried it importing so many users, there is an option on import page to “Skip PHP memory and execution time checks.”

    Also, you can always split your import file into smaller files and add each of these seperately.

    During the process, you can also enable debugging on your site and report the contents of debug.log here.

    Kind regards,
    George

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