Problem with the URL

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Hi,
When I create a new affiliate and test the url, the clics are well included in the stats but not the purchase.
In fact, the url at the beginning is like this : http://www.sitename.com/produit/travailler-et-vivre-en-suisse?a=4 but when the purchase is done, the affiliate code disappears. Thus, it is not added to the affiliate. There is probably something that I missed, but can you help me ?
Many thanks in advance.
Regards

6 Responses to Problem with the URL

  1. antonio July 12, 2014 at 3:28 am #

    Hi,
    You have not properly configured the plugin.
    Please have a look to this topic.
    cheers

    • David July 12, 2014 at 7:43 am #

      Hi Antonio,
      Indeed.
      Now it works.
      Thanks !
      Regards

      • antonio July 14, 2014 at 8:38 am #

        Perfect 🙂

  2. antonio July 10, 2014 at 8:00 am #

    Hi,
    Have you installed the appropriate integration according to your shopping cart?
    cheers

    • David July 11, 2014 at 12:00 pm #

      Hi,
      Yes, it’s WooCommerce (affiliates WooComerce). But it does not work.
      Here is the url : premium.travailler-en-suisse.ch. An affiliate test that I have created : ?a=3
      Many thanks for your help.
      Regards
      David

      • antonio July 11, 2014 at 3:29 pm #

        Hi,
        the cookie is created correctly.
        I made a test purchase. You should have received the commission.
        If not, you can send us dashboard admin access to support at itthinx dot com and we’ll have a look (please indicate this topic in the email).
        cheers

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