referral count not increasing

Posted in

I purchased Affiliate Pro for WooComerece and installed it. Set up my affiliate page with some banners and am doing some testing. I created an affiliate named “test test”. On the demo website, the banner is working well. I am taken to the shopping cart and can purchase my products with no problems. The order goes through.

When I click on the “visits and referrals” menu item, the “hit” counter is increasing each time I do a test, but the “referral” counter is not increasing. Default referral status is set at accepted.

What have I not set up correctly to capture the referral?
Carla
Carla@definebottle.com

2 Responses to referral count not increasing

  1. carla November 11, 2013 at 11:40 pm #

    thanks. I realized I downloaded and installed Affiliate Pro, but did not get the integration pack uploaded and activated. All is good now.
    Carla

  2. antonio November 11, 2013 at 5:34 pm #

    Hi,
    please check this:
    Affiliates > Settings
    – Default referral calculation : Referral Amount Method
    – Default referral calculation value : Affiliates_WC_Method::product_rates
    Affiliates > WooCommerce Integration
    – [x] Enable product referral rates
    – Default rate : (rate must be set here or on individual products)
    Products > edit a product > Product Data > Affiliates :
    – Referral rate : (rate must be set here or in general with the Default rate)

    cheers

We use cookies to optimize your experience on our site and assume you're OK with that if you stay.
OK, hide this message.

Affiliates · Contact · Jobs · Terms & Conditions · Privacy Policy · Documentation · Downloads · Useful Plugins · My Account

Share