I have an issue with getting the visits converted to referrals/sales in our setup.
I have Affiliates->Settings->Commissions set to “Referral Amount Method” and Value set to Affiliates_WC_Method::product_rates but the visit(while it’s being shown in the system and one that I just did manually using one of our affiliates links) is not resulting in a referral credit.
Can you help?
Thanks,
Tony
Hi Antony,
Please make sure you have set a default product rate and/or individual rates for each product.
Also, after visiting an affiliate link, did you also make a purchase?
Kind regards,
George