I have un-tick the allow duplicate referral in setting but I still got receiving duplicate referrals for orders for the same order number (i.e. someone purchases via an affiliate link and we are receiving 2 x accepted affiliate referrals for the same order in our Affiliates Pro > Referrals). I’m currently using: WooCommerce 3.8 Affiliate […]
Tags Archives: referral
Hey George, A few weeks ago we had a conversation about a client’s affiliate program I’m trying to finalize. You said: “After two different test sessions that took place on your site, I have shown you that referrals can be properly recorded on your system, but still you haven’t mentioned how are you trying to […]
Hi itthinx-team! In the WooCommerce add-on for itthinx Affiliates Enterprise you offer to set a limit / timeout for recurring referrals. To my understanding this should work well if you have products that have the same subscription interval like weekly or monthly. But how about a mixture of subscription products / subscription product variations, each […]
I’ve set up Gravity Forms to give credit for a referral when a user fills out a form. However, when I tested it, and then looked at the Affiliate Overview, it’s not tracking the actual referral. What am I doing wrong? One of the tracking links is this one: Carpet Cleaning If the user fills […]
I’m using Gravity Forms and have tied the forms to track referrals. I did a test and it shows that I was a visitor but even though I filled out the form, it didn’t show the referral status update on the backend. How long does this usually take or what may I have done wrong? […]
Hi and happy new year! i’ve got some issue with shortcode. it doesn’t show items when a order is done in woocommerce i’ve triple checked your doc’s and my settings, maybe i’ve missed something and would be great to get some directions. i also checked referrals-entry.php and one thing i’m wondering over is this part. […]
I noticed sometimes referral was recorded multiple times for a single order as per image below. https://ibb.co/6H9rjbp How to fix this?
How does affiliates pro recognise a referral based sale. Just set it up and had a sale come through paypal but the referral does not show up in the dashboard, even though the sale went through the website via an affiliate.
Hi guys, I got the affiliate enterprise package and everything works perfectly. The only thing is, that I need to base the affiliate woocommerce commission-rates on the amount of items the referral bought, not on the price-sum of the sale. I tried to use a custom referral amount method but the parameters, which I can […]
Dear all, I bought the licence for Affiliate Pro. I am currently looking at the documentation and I would like to see if the affiliates have the ability to see the purchased items with coupons. I put the , however nothing appears on the affiliate page. Another thing is that I am unable to find […]
Hi, I would like to include more information in my notification emails sent to the Administrator. When a referral registers using an affiliate link, I would like to include in the Admin Notification Email the Affiliate Phone Number and Company Name on file. (provided when an affiliate registers) As of right now I can only […]
I am using Ninja Forms for my affiliate and referral registration forms. I would like to add some additional information into then notification email that is sent to affiliates when they’re credited with a referral, but not sure what shortcodes to use (I looked but couldn’t find)…. I would like to include the name of […]
Hi, is there any way to determine how much of an affiliate’s total payout is for a specific product purchase? I am paying royalties to some people one of the 14 books I sell and need some way to determine how much is being paid to affiliates. thank you Lyle
– I am using 3.0.1 of Affiliate Pro, WordPress 4.7.5 & WooCommerce 2.6.14. – Commissions method is set to “Rates”. – I have setup rates (0.30 Rate) properly by going to the “Rates” section. – I have added exceptions in Super Cache as described in your documentation -> http://docs.itthinx.com/document/affiliates-pro/troubleshooting/wp-super-cache/ It is showing a good number […]