I have Affiliate pro. Made coupons for my affiliates but they are not getting the referral when their coupon is used.
Affiliate coupons are not applying to affiliate
Posted in Affiliates by Username
Tags Archives: referral
Duplicate/Double up of Affiliate Referrals
Posted in Affiliates by Username
I have un-tick the allow duplicate referral in setting but I still got receiving duplicate referrals for orders for the same order number (i.e. someone purchases via an affiliate link and we are receiving 2 x accepted affiliate referrals for the same order in our Affiliates Pro > Referrals). I’m currently using: WooCommerce 3.8 Affiliate […]
Testing to ensure proper tracking
Posted in Affiliates by Username
Hey George, A few weeks ago we had a conversation about a client’s affiliate program I’m trying to finalize. You said: “After two different test sessions that took place on your site, I have shown you that referrals can be properly recorded on your system, but still you haven’t mentioned how are you trying to […]
Woocommerce recurring referrals: limit / timeout needs more flexibility
Posted in Affiliates Enterprise
Hi itthinx-team! In the WooCommerce add-on for itthinx Affiliates Enterprise you offer to set a limit / timeout for recurring referrals. To my understanding this should work well if you have products that have the same subscription interval like weekly or monthly. But how about a mixture of subscription products / subscription product variations, each […]
Gravity Forms Referral Credit
Posted in General Questions
I’ve set up Gravity Forms to give credit for a referral when a user fills out a form. However, when I tested it, and then looked at the Affiliate Overview, it’s not tracking the actual referral. What am I doing wrong? One of the tracking links is this one: Service Page – Carpet Cleaning If […]
How long to track referral
Posted in Affiliates Enterprise
I’m using Gravity Forms and have tied the forms to track referrals. I did a test and it shows that I was a visitor but even though I filled out the form, it didn’t show the referral status update on the backend. How long does this usually take or what may I have done wrong? […]
Referrals Items not showing
Posted in Affiliates Enterprise
Tags referral
Hi and happy new year! i’ve got some issue with shortcode. it doesn’t show items when a order is done in woocommerce i’ve triple checked your doc’s and my settings, maybe i’ve missed something and would be great to get some directions. i also checked referrals-entry.php and one thing i’m wondering over is this part. […]
Duplicate referral recorded for an order
Posted in Affiliates Pro
I noticed sometimes referral was recorded multiple times for a single order as per image below. How to fix this?
Referrals not being recognised
Posted in Affiliates Pro
Tags referral
How does affiliates pro recognise a referral based sale. Just set it up and had a sale come through paypal but the referral does not show up in the dashboard, even though the sale went through the website via an affiliate.
Woocommerce Ref-Commission “baseable” on amount instead of price?
Posted in General Questions
Hi guys, I got the affiliate enterprise package and everything works perfectly. The only thing is, that I need to base the affiliate woocommerce commission-rates on the amount of items the referral bought, not on the price-sum of the sale. I tried to use a custom referral amount method but the parameters, which I can […]
Affiliates coupons
Posted in Affiliates Pro
Dear all, I bought the licence for Affiliate Pro. I am currently looking at the documentation and I would like to see if the affiliates have the ability to see the purchased items with coupons. I put the , however nothing appears on the affiliate page. Another thing is that I am unable to find […]
Referral Notifications To Administrator
Posted in Affiliates Pro
Hi, I would like to include more information in my notification emails sent to the Administrator. When a referral registers using an affiliate link, I would like to include in the Admin Notification Email the Affiliate Phone Number and Company Name on file. (provided when an affiliate registers) As of right now I can only […]
Referral Notifications To Affiliates
Posted in Affiliates Pro
I am using Ninja Forms for my affiliate and referral registration forms. I would like to add some additional information into then notification email that is sent to affiliates when they’re credited with a referral, but not sure what shortcodes to use (I looked but couldn’t find)…. I would like to include the name of […]
Dividing Affiliate Totals by Product
Posted in Affiliates Pro
Hi, is there any way to determine how much of an affiliate’s total payout is for a specific product purchase? I am paying royalties to some people one of the 14 books I sell and need some way to determine how much is being paid to affiliates. thank you Lyle
