Affiliates – FAQ

The information on this page is outdated. Please refer to the Documentation..

How can I show affiliates their affiliate link?

Embed this shortcode on a page:


This will render a link to your site with the affiliate ID appended.

If you want to link to a certain page, you can use this shortcode:


If you want to show how a link would look like, you can use the shortcode within HTML as well, for example:

<a href=”[affiliates_url]”>[affiliates_url]</a>

Remember to use HTML entities for < and >.

Earnings … How can I show affiliates information about their performance?

Your affiliates will want to know how much they will and have earned and how many referrals they have made.

Use the [affiliates_referrals] shortcode to show how many referrals an affiliate has made and how much the affiliate has earned.

The [affiliates_referrals] shortcode will show the total number of referrals that have been accepted or closed for the affiliate.

To show the number of referrals for an affiliate by status, embed it like this:


– Accepted referrals: [affiliates_referrals status=”accepted”]
– Closed referrals: [affiliates_referrals status=”closed”]
– Pending referrals: [affiliates_referrals status=”pending”]
– Rejected referrals: [affiliates_referrals status=”rejected”]

If you add the show=”total” attribute to that shortcode, it will make a list of earnings by currency:


Total amount for paid and unpaid referrals: [affiliates_referrals show=”total”]

– Total for unpaid referrals: [affiliates_referrals show=”total” status=”accepted”]
– Total for paid referrals: [affiliates_referrals show=”total” status=”closed”]
– Total for referrals pending approval: [affiliates_referrals show=”total” status=”pending”]
– Total for rejected referrals: [affiliates_referrals show=”total” status=”rejected”]

Is it possible to show content for affiliates or non-affiliates only?

* Embed the content that you want to show to affiliates like this:


This is visible to affiliates who are logged in only.


* For content to show to non-affiliates use this:


You can see this if you are not logged in as an affiliate.


Can we generate affiliate links for our partners?


This is one of the most important features.

Can we track visits to our site through our partners’ sites?


This is also one of the most important features and what the plugin is intended for, besides recording referrals and transaction data.

Can we record referrals automatically when, for example, an order is placed?


The API provides the means to suggest referrals and record them.

I am an affiliate of ACME and they provided me with an affiliate link. Is this plugin for me?

No it isn’t.

This plugin is for sites that need to manage their affiliates.

Can I automatically store additional referral and transaction data?

Yes you can do that through the plugin’s API functions.

I need to keep track of all transactions, including those that have not been initiated via an affiliate. Is this possible?


Referrals that are not attributable to an affiliate can be stored along with arbitrary transaction data and associated with the site owner.
There is a dedicated entry for that, called *Direct* in the affiliates list, representing the site owner.

What about timezones?

The plugin provides timezone-independent recording and retrieval of hits, visits and referrals.
Data is stored with reference to the server’s settings and shown adjusted to the timezone settings in your WordPress site.

How flexible is data recording and retrieval for referrals?

You can store any information you need along with referrals.

How ugly are affiliate links?

Not very and there are several options including pretty permalinks.

Automatic affiliate id removal : the affiliate id is removed from your site’s URL after the visitors land on your site.

Is it possible to have permalinks that include affiliate data?


Is it possible to have affiliate links to specific posts?


How fine-grained are permissions?

The plugin provides role-based permissions to access gathered affiliate data, administer affiliates and administer options.

131 Responses to Affiliates – FAQ

  1. Alessio Cristi December 16, 2014 at 7:44 pm #

    I’m using and testing your plugin affiliate free
    with extra CF7 and woocommerce
    I can keep track of everything but not users who register through woocommerce.
    I use the registration panel of woocommerce
    I wish that, every time a user registers I may log the contact to an affiliate, as it happens for me in CF7 that stores the data of the form.
    how can I do?
    I have to use another your plugin?

    • kento December 18, 2014 at 1:27 pm #

      Hi Alessio,

      To support the user registration integration for new customers through WooCommerce needs an update which we’re working on, you don’t need another plugin for that, please wait for the updated version.

      • Angie February 5, 2015 at 6:33 am #

        How can we be updated on when this update comes out?

        • kento February 5, 2015 at 11:11 am #

          Hi Angie,

          As usual, the changes are reflected in the changelog and you’ll see that when the new release comes out.


  2. Chirnese September 24, 2014 at 6:33 pm #


    I have affiliates version 2.72 and woo commerce integration lite version 1.0.10 installed. Everything was working properly and I could see everything in my WP dashboard. As of about 2 weeks now, I can no longer see my affiliates settings on the back end… So i have no clue how many affiliates I have, what they are doing etc… What happened? and how can I fix it?

    • antonio September 25, 2014 at 10:07 am #

      Can you see the menu and submenu? If not, be sure you have activated the plugins.

  3. David August 8, 2014 at 9:34 pm #

    Hello there,
    Can this plugin be configured to track referrals from my website to another one, whether something is purchased there or not. In other words, I’d like to make sure that I know what visitors were referred from my website to another one that is advertised on my site. Let’s assume the other site does not have an affiliate plugin or facility of its own.
    Thanks much.

    • antonio August 9, 2014 at 8:23 am #

      you can iew the hits and visits, but you need to have installed Affiliates in your destination website.

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