I want a simple, unilevel, “natur” MLM but I want the commissions to be different for the 3 main groups what I created with your free groups plugin: Basic, Advanced, Professional with gradually more commissions.
So I want a FREE plan = Basic = “Registered” group, and 2 paid plans what can be bought with woocommerce subscriptions.
I just recently bought Affiliate Enterprise and 2 other plugins also from you and started to test things out.
Your plugins seemed good to a point that I replaced my other older MLM plugins for your MLM plugins because your support seemed much better! 😉
Now I encountered my first major problem:
I have set many rates under rates (around 3×10 level for the 3 groups), and if all people are in only one group it seems to work fine regardless wich group is one in!
But if somebody is in 2 groups simultaneously there comes the issue, because it seems that your algorithm at rates what is checking the group has no “AND not in these groups” option 🙁
So I want ALL registered people to be in the automatically maintained “registered” group, but if some is there the rates always applies as defined for the “registered” group in the affiliate rates even if somebody is also in the other goup with higher commissions. If I remove somebody from the “registered” group and he is in other group then he gets the higher commission, so your system seems to work fine except that it cannot handle commissions well if somebody is in 2 groups simultaneously.
But I need to be people to be able to be in 2 groups simultaneously because the registered group is automatically maintained and it is free but I need paid subscriptions also and I need to restrict content also for free registered members also. And if I remove someone from “registered” group when he buys a paid subscription than there is no option for adding back automatically after the subscription ends or cancelled or deleted!
I searched your forums for “MLM” and others and did not find any issue related to this, but I wonder why because it seems a pretty basic functionality to me, because please understand that I need to have people in 2 or more groups simultaneously! And I am not that good programmer in php and wordpress yet to figure out a solution so could you please help how to solve this?
So the problem is when someone is in 2 groups simultaneously your “rates algorithm” only calculates with 1 group and it seems to stop after 1 group even if someone is in more group. If it would goes on that would end in a “duplicated / double added commission” error, but in another MLM plugin this could be solved with a single checkbox to “apply the lowest OR the highest” commission. Could you please implement something like that (what could be easier I think) or a more detailed condition clarifying section under rates where I can now select only 1 group, there I could select more groups and a “and NOT in these groups” section would be awesome where I also could select more groups and these 2 would be connected with AND parameter. So I see these 2 solutions now, maybe the “apply the lowest OR the highest” checkbox would be easier or do you know any other solution for this?
Maybe I just don’t know other solution 🙁
But think about it: it should be really working with 2 or more groups / person out of the box or not? Because registered group is already an auto-maintained group and not just registered is needed! Maybe every other people did NOT created rate conditions with groups yet or how is that it seems that I am the first one who came across this problem :((
SuperThanks by the way! :))
And sorry for my english! 🙂