Hi George,
Can you please review the issue and I will create an account on the staging site from this email george at itthinx dot com.
The site URL is https://yogasynergy.com/staging/wp-admin/
Can you please update me what is the issue?
Thanks
Affiliate Pro Plugin conflicts with Contact form 7 plugin
Posted in Affiliates Pro
Thanks for adding another video, but in order to proceed I need to have access to Envira Gallery plugin and it’s addons since it is a premium plugin. Any further efforts to debug your situation are possible only locally where I can run debugging tools and use breakpoints for as long as each of the involved scripts are called and loaded.
Please kindly follow my instructions mentioned in my previous comment so that we can further proceed with the debugging process.
Kind regards,
George
Hi there,
You’re welcome and thanks for sharing your video.
As I mentioned on my previous comment, there are jQuery issues even if Affiliates Pro plugin is de-activated. There are issues even when creating a new Envira gallery or even when visiting the Envira plugin settings. For example woocommerce-admin is marked as undefined and Choices is not defined.
– https://www.dropbox.com/s/41ve9fyur2e5tjj/Screen%20Recording%202022-04-25%20at%2015.59.05.mov?dl=0
IMO the issue you have is most probably the other way round, either Envira Gallery plugin or a setting on your site affecting several other resources.
A possible candidate is that you are deferring jQuery loading without knowing it, or this is simply an issue with Envira Gallery plugin, similar to the deprecated functions used in Envira Gallery – Videos Addon.
Have you checked those issues when Affiliates Pro is deactivated? These should be forwarded to the plugin developer because they refer to Envira Gallery resources not being loaded.
I can further check what might be wrong in your case but for those tests to run, we need to have access to the Envira Gallery plugin and its addons. Please forward a copy of to my email address alongside with a copy of your debug.log file.
Kind regards,
George
Hi George,
Can you please watch again the recorded video?
https://watch.screencastify.com/v/rhAIy9iDEPo6Q1NhKdzE
I disabled all plugins except the below four.
1. Affiliate Pro
2. Contact form 7
3. Cornerstone
4. Envira Gallery
The js errors are showing under the console after deactivating the Affiliate pro plugin all errors are gone.
Thanks
Hi Bianca,
After a couple of tests on your site, it seems that the results I get are not entirely the same with yours. When using only a minimal set of plugins active, I only get errors when in the product editor page but not in post or page editors. For that reason I’m also sharing a screen-record to show you my findings:
– https://www.dropbox.com/s/9d41qa3ex44hcai/yogasynergy.mov?dl=0
If we only keep active Affiliates Pro and its addons, Contact Form 7, WooCommerce and Cornerstone the issues appear only in the product edit page, which can be related even to your outdated version of WooCommerce installation. On my local installations testing with WC 6.3.1 and above none of these appear in the console even when using the product editor. I would say that you should first update your WC installation and also check your site for any issues related to jQuery in general, like deferred parsing of jQuery because Affiliates Pro plugin has no direct involvement with the product in this context.
As a matter of fact when only Affiliates Pro is deactivated, there are still issues on the post-, page- and product-edit consoles.
– https://www.dropbox.com/s/ob62m700jlj6bdb/yogasynergy_withoutAffiliatesPro.mov?dl=0
Temporary enabling jQuery Migrate Helper plugin ( which is not needed anymore for your WP version ) there are deprecation notices regarding Envira Gallery – Videos Addon and WooCommerce Send Emails plugins but IMHO these are the obvious ones and further issues are involved.
Kind regards,
George
Hi George,
Thanks for your help in debugging the issue.
Affiliate pro plugins create js issues on the backend of the Woocommerce order page and also on the Envira gallery edit page. The issue is unable to add the resources to the gallery for your reference, please use the sharing recorded video link.
https://watch.screencastify.com/v/zZiJjQbfv3njRYwn0qlf
Can you please fix that asap?
Thanks in advance
Thanks for providing access to your site.
Once I have an update, I’ll follow-up here.
Cheers
George
Hi Bianca,
I’m afraid I haven’t received any email from you and when I tried to reset the account password, still nothing received. In order to proceed, create a password for this account and share it with me on a comment and I will remove the comment once I have it.
Kind regards,
George
Hi George,
The staging URL and credentials are below.
Url: https://yogasynergy.com/staging/wp-admin/
username: xxxx edit:removed sensitive data
Pwd: xxxx edit:removed sensitive data
Thanks
Hi there,
Yes please create a temp admin account using my address, make sure to enable WP debugging and also mention the steps we should follow to reproduce the issue you have.
Kind regards,
George
Hi George,
The account has been created and you will receive an email this email address george at itthinx dot com about the credentials from the site.
URL: https://yogasynergy.com/staging/wp-admin/
Thanks