Commission Recalculation & Woocommerce Discount

Dear Itthinx-Team,

my next issue (hopefully the last one :-)):

I offer a standard discount for special products.

Now I recognized, that the affiliate enterprise system doesn’t take this discount into consideration, when calculating the affiliate commission. It calculates the commission on the full-price basis.

How can I make the system recognize this Woocommerce discount (or any Woocommerce discount) in future?

And how can I then recalculate all commissions to have the correct commissions displayed?

Thank you again for your fast and valued help.

Best,
Martin

3 Responses to Commission Recalculation & Woocommerce Discount

  1. Eugen Bleck June 1, 2020 at 8:13 pm #

    Hi Martin,

    I trust you are well and doing great! Thanks for reaching out.

    The system doesn’t recognize discounts, however, if a product is discounted on WooCommerce on the cart or on checkout, the commissions will be calculated based on the discounted price.

    Hence if you are using coupons or some other discount scheme, the final price on checkout is what the system uses to compute the Affiliate’s commission.

    And Yes you could edit the commissions assigned to affiliates by navigating to Affiliate -> Referrals and selecting the one related to the order and manually changing its value.

    Once more thank you for using Affiliates and I wish you a very productive day ahead.

    STAY SAFE!
    Warm regards,
    Eugen.

    • Martin Bohnhorst June 1, 2020 at 8:22 pm #

      Hi Eugen,

      thanks for your reply.

      Yes, we know, that we can manually adjust wrongly calculated commissions afterwards and on our first commission pay-out we had to manually adjust more than 600 commission entries.

      We have a recurring discount-promotion for our business start-up, where Woocommerce will automatically deduct this recurring discount from all automatic Woocommerce subscriptions payments. And we are expecting the number to be double as much as the first commission payout.

      Can’t you give us a hint on how we could possibly solve this?

      It would be a great help for us.

      Thank you very much in advance,
      Martin

      • Eugen Bleck June 1, 2020 at 8:31 pm #

        Hi Martin,

        Thanks for the prompt response.

        A few questions so I can better scope out the solution for you.
        1. Would you want a custom rate just for these products?

        Note
        Since the our plugin relies on WooCommerce for the price it uses in computing the commissions. I am certain that if the discounts are applied the price fed to affiliate would be the discounted price and based on that a commission would be allocated to the affiliate that referred the sale.

        I look forward to helping you.

        Cheers,
        Eugen.

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