Commissions beyong level 3 not activated

When I setup tier with 5 levels, upon completion of product order in woo, only current affiliate , plus 3 levels of affilates commissions turn accepted, the 4th and fifth remain pending.

When I set to 3 levels, all work fine!

pls rectify!

3 Responses to Commissions beyong level 3 not activated

  1. David November 27, 2014 at 6:12 am #

    I have tried increased the memory limit to 256 (verifies with woo get system report) , still experience same problem.

    If I set 3 levels, all fine
    I I set 4 levels, last level left pending
    If I set to 5 levels , last 2 levels left pending.

    • kento November 27, 2014 at 7:32 pm #

      Hi David,

      Thanks for checking that. Can we please have admin access to the site? Please email access credentials to support at itthinx dot com and make sure to include a link to this topic for our reference.


  2. kento November 25, 2014 at 11:58 am #

    Hi David,

    The referrals for the downline are synced to order status at the same time. If there are some left that do not update, the only direct issue I can imagine is that your PHP memory limit might be too low. Please check the memory limit and increase it, you can see the current limit under WooCommerce > System Status.


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