Manage Affiliates not showing

Hi Support,

I had purchased Affiliates Pro and it worked well. I just recently purchased Affiliates Enterprise, and replace my Affiliates Pro with Affiliates Enterprise. But when I go to Manage Affiliates there are no affiliates shown.

I assumed the tables didn’t match with the Affiliates Pro, so I deleted all the data using Settings > Delete all plugin data on deactivation then deactivated and delete the plugin. Then I reinstalled it once more. But the problem still there, when I add new affiliate it don’t shows in the list so I can edit it.

Please help.

Thank you

3 Responses to Manage Affiliates not showing

  1. George November 19, 2015 at 8:41 am #

    That’s great Bruno, thanks.

  2. Bruno November 19, 2015 at 1:12 am #

    Hi George,

    There is no error in debug.log regarding affiliates enterprise plugin. The records only appear normally in users side (affiliate area), but not in admin area (Manage Affiliates menu). So I tried to clear my browser cache and reinstall the plugin all over again. And now its all work well.

    Thanks for your help.

  3. George November 17, 2015 at 8:06 pm #

    Hi Bruno,

    When visiting the Manage Affiliates section and when adding a new affiliate, do you get any errors in debug.log?
    If you register a new affiliate through affiliates registration form in the affiliates area page, does the record appear normally both in Users and Affiliates?

    Kind regards,

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