I’m having some issues getting referrals for WooCommerce working. I’ve been through the documentation, and double checked all of the necessary settings – everything matches. Yet, referrals are only recorded half of the time.
This is the issue we’re having: http://screencast.com/t/DVCYJWp2rBx
In my testing, I’ve come up with two scenarios that result in referrals being recorded:
Explanation 1: We have to direct the user directly to a WooCommerce page in order to record the sale. When I directed a tab directly to the Shop, I was able to complete a transaction and have the referral pop up correctly. When I directed it to any other page THEN went to the store, unfortunately, the referral wasn’t recorded.
Explanation 2: We have to set the referral method (the Affiliates::WC_blahblah) on a per-affiliate basis, despite the global settings.
Any reason why it only works when we direct directly to WooCommerce? Is there something that we’ve missed?