1,488 Responses to Affiliates Pro

  1. Ed April 23, 2015 at 3:49 pm #

    Is there a way to change the affiliate permalink so it doesn’t have the = sign in there? For example, right now it is setup like http://www.site.com?=aff100 but I would like to change it to be http://www.site.com?aff100. Is there a way to do this in the admin tools without modifying core code? Thanks!

    • antonio May 4, 2015 at 8:58 am #

      Hi Ed,
      soprry this is not possible.
      Antonio B.

  2. Karlos April 21, 2015 at 6:50 pm #

    Hello, I use for Affiliates Pro to build MLM structure – and it’s a great script. It is also possible to display the individual sponsors names and emails of their referral? Is it possible to somehow pull this data into the frontend?

    • antonio April 23, 2015 at 2:49 pm #

      Hi Karlos,
      please create a topic on the forum to support questions.
      Antonio B.

  3. Josh April 21, 2015 at 4:30 pm #

    Hi there!

    Great plugin, thanks bought it today and had it up and running within 30 minutes.

    Would it be possible to add South African Rand (ZAR) as an option for the Afiliate?


  4. Debo April 15, 2015 at 4:27 pm #


    Then I am bit at a loss… Please help me to understand, if you say the plugin that I currently have (affiliate pro-s2member) is obsolete, what are my options for continuing to use s2member?


    • antonio April 17, 2015 at 5:56 am #

      Hi Debo,
      as @kento says right now there isn’s s2member integration.
      I suggest if you can migrate to Groups.
      Antonio B.

  5. Debo April 14, 2015 at 1:15 pm #

    Are you suggesting to replace s2member plugin with woocommerse plugin or replace affiliate pro-s2member integration with affiliate-pro-wooCommerce integration? hopefully, the latter as the former is not practical.

    • kento April 15, 2015 at 12:40 pm #

      I’m not suggesting either, it was a mere reply to your question.

  6. Debo April 14, 2015 at 9:29 am #

    Support for s2member- is it true you are no longer supporting this integration? What are you recommending to replace it?

    • kento April 14, 2015 at 10:55 am #

      Hi Debo,

      Yes that’s correct. We recommend to use WooCommerce instead.


  7. Mats April 8, 2015 at 11:17 am #

    Affiliate pro is crashing my e-store woo commerce 2.2.6

    Fatal error: Cannot redeclare class Affiliates_Admin_User_Profile in /home/onlin167/public_html/wp-content/plugins/affiliates-permanent/class-affiliates-admin-user-profile.php on line 25

    My developer have disabled the plugin and shop is working again.

    If you need login details you have to contact me personally.

    • antonio April 8, 2015 at 1:25 pm #

      Hi Mats,
      please open a topic in the forums about this question.
      Be sure you have the latest versions.
      Antonio B.

  8. Michael April 6, 2015 at 8:47 pm #

    Hi. I let my product expire because I need to be able to set commissions per product (woocommerce). Some of my margins are razor thin so I can’t offer a certain percentage but can offer a higher percentage on other products as the markup is much more. When you implement this, I’ll buy it again..Please let me know how when you plan on implementing this feature. -Mike

    • antonio April 7, 2015 at 9:47 am #

      Hi Michael,
      if you are using Affiliates Pro with Woocommerce, you can set different discounts by products.
      Kind Regards,
      Antonio B.

  9. Weldon March 24, 2015 at 1:14 am #

    All of these links that admins are reference in here are showing up as broken links. The registration form doesn’t seem to allow my affiliates to register.. it just says they need to enter in an email address over and over again. And where do they decide what their password is?

    • kento March 24, 2015 at 2:03 pm #

      Use the Forums for support questions related to Affiliates Pro please. You’re welcome to post general questions here but you should provide specific details through a topic which is how we handle premium support for Affiliates Pro.

  10. eddie March 23, 2015 at 11:50 pm #

    The Affiliates and Referrals section in my dashboard is empty no matter what affiliate I choose. What is supposed to display here?


    • kento March 24, 2015 at 1:59 pm #

      Isn’t this related to Affiliates rather than the Pro version? Anyhow, if that screen is empty it’s because there are no referrals yet.

      • Ed March 24, 2015 at 10:48 pm #

        Does this mean referral for affiliate users -or- commission referral? I’m not clear which one this setting is supposed to show. Thanks!

  11. eddie March 23, 2015 at 11:48 pm #

    Do you have an option to disallow self referral commission? For example, if an affiliate clicks on his own link and makes a purchase, it should not count as a referral commission.

    • kento March 24, 2015 at 1:56 pm #

      Yes that’s the default.

      • Ed March 24, 2015 at 10:50 pm #

        I just had a user get credit for their own purchase through their own affiliate link so there must be a setting or something that needs to be checked. Please explain how I can turn this on or off in the dashboard.

        • kento March 24, 2015 at 11:00 pm #

          Ok, then please post a topic with details on your current settings in the Forums.

  12. Nathan March 22, 2015 at 4:48 pm #

    Hello! I am trying to have different percentage commissions based off subscriptions on my site.
    Based on a paid membership of a registration only, I want an affiliate to get a percentage of that.
    I am using Restrict Content Pro currently for user registrations. Any help would be greatly appreciated. I saw on the comment section here: pippinsplugins.com/restrict-content-pro-affiliates/
    …that a workaround was needed. What is the process that I cannot seem to find? Thank you very much!
    My website is http://www.watchdogjobs.com.

  13. Zach March 18, 2015 at 4:15 am #


    “Referral amounts can be flat rates, percentage of net sales amounts and based on custom formulas.”

    I assume that this can be done for commissions not including the shipping fees or other fees such as payment processor etc.

    For example my product costs $10 and if include shipping + payment processor is $3, making total of $13. Can we base the commission just on the product cost alone, of $10? based on a certain percentage that is.

    I assume that this can be done based on the quoted sentence above but just wanted clarification and confirmation.

    • kento March 18, 2015 at 10:30 am #

      Hi Zach,

      The commissions are based on net order amounts, excluding taxes and shipping. It’s the default used with the integrations for e-commerce systems available.


  14. daniela March 9, 2015 at 4:19 pm #

    hi, I’m gonna buy Affiliates-pro and the on with coupons, my question is that if i can pay with woocommerce coupons to my Affiliates buy in my page with the commission that thy earn

    • kento March 9, 2015 at 5:19 pm #

      Hi Daniela,

      You would have to issue coupons manually, for example based on their monthly referrals from the Totals section.


  15. duors March 7, 2015 at 1:25 pm #

    Hi, would want to know how many tier level that Affiliates-pro could support tier levels 1 only or a bit more ?

  16. Ed March 4, 2015 at 4:46 pm #

    When I use shortcode [affiliates_generate_url] it breaks the sidebar on my page. Verified this to be the issue. Please help, thanks.

    • antonio March 5, 2015 at 8:05 am #

      Hi Ed,
      please give us an url to have a look.

      • Ed March 7, 2015 at 6:32 pm #

        Hi, the shortcode is still breaking my page. I know you said it’s a col span 3 inside a col span 9 but could it be your shortcode causing it? Because when I remove your shortcode, page works perfectly fine. When I add the shortcode back, page breaks and sidebar goes below body content. Please help, thanks!

        • antonio March 9, 2015 at 7:46 am #

          Hi, should not be problem caused by the shortcode. You can try to create a new temporal empty page only with the shortcode (please give me this new page url to have a look).

      • Ed March 9, 2015 at 8:07 pm #

        Hi Antonio, thanks. Here is the page I created with ONLY your shortcode [affiliates_generate_url] on the page. You will see that it breaks sidebar.


        • antonio March 10, 2015 at 7:22 am #

          Answered by email.

          • Edson March 12, 2015 at 4:53 am #

            Okay, adding after the shortcode appears to have solved the issue. The sidebar is back where it belongs and everything displays perfect, thank you.

            • antonio March 12, 2015 at 7:02 am #

              Perfect πŸ™‚

  17. Raj singh March 3, 2015 at 1:00 pm #

    Hi kento,
    Is there any other payment method other than paypal mass email because paypal not work in some other countries. Can you give me idea how to set up other payment method. or any other way to do things.


    • antonio March 3, 2015 at 4:46 pm #

      sorry, Affiliates doesn’t process payments.

  18. Steven February 28, 2015 at 6:34 pm #

    I have the woocommerce integration tool, I have everything set up, and I have also watched your video. Are you sure that this plugin works well with the newest version of Woocommerce, because I ahve made several test purchases using an affiliate link, and I cannot see any sales or referrals what so ever. I have also looked over your documentation completely and its simply not recording the sale. Its also not a plugin issue as I disabled none essential plugins also.

    I would appreciate your help please…

    • kento February 28, 2015 at 9:59 pm #

      Hi Steven, yes it works with the latest versions. Please post a topic in the support section for this with details about your setup http://www.itthinx.com/forums/ Cheers

  19. Zach February 28, 2015 at 5:38 pm #

    Whoops sorry bout all these pre sale comments but i forgot to include this question.

    Does the pro version include a lock referrals to affiliate feature? Where all the referrer’s future purchases will be credited to the affiliate that referred the first sale.

  20. Steven February 28, 2015 at 5:38 pm #

    Hi there, I set up the affiliate pro plugin in order to get people to sign up and give them a percentage of sales that people make based upon the link or banner on the affiliates website. I did a test run, but cannot see any sale or commissions like your demo video. How can I see the commissions made by the sale?

    When they first come to the website, the browser shows the affiliate id, what happens if they change that page which will need to be done in order to check out and make the sale? Does the system automatically know its coming from the affiliates link?

  21. Zach February 28, 2015 at 3:00 am #

    Hey there,

    Hope this is the right place to ask the questions. πŸ™‚

    Can the plugin make registrations private (ala invite)? Or pending approval?

    Can we change the referral id code? Example http://www.site.com/ref?=affiliatenumber (change the “ref?=” to “hi?=” and/or “affiliatenumber” to “thepersonsname”?

    And lastly, does a cookie override the previous cookie for tracking a referral? Meaning if someone clicks on another person’s affiliate link and makes a purchase, does the latest affiliate get the commission?

    Thanks in advance .

    • antonio February 28, 2015 at 9:00 am #

      if you have pre-sale questions, this is the right place πŸ™‚
      Affiliates are automatically approved, but you can set the default referrals status to pending.
      You can change the Affiliate URL parameter name in Affiliates->Settings.
      Yes, the cookie is overrided. If I visit …?aff=2 and then I visit …?aff=6 if I generate commission, this is assigned to affiliate 6.

      • Zach February 28, 2015 at 9:43 am #

        Awesome. Thanks for the quick reply. Very impressed.

        Btw, are these features available on the free version to test before buying the pro version?

        • kento February 28, 2015 at 10:02 pm #

          Hi Zack, the free version has these options, give it a try πŸ™‚

      • Zach February 28, 2015 at 2:51 pm #

        Hi Antonio,

        Thanks for the answers. Good to know that it’s doable.

        Is the affiliate url parameter option available on the free version? Or only on the pro version? Is this feature the same as the affiliate by username plugin?

        • antonio February 28, 2015 at 7:29 pm #

          Yes, this feature is available in light / pro and enterprise versions. With Affiliates Username plugin you can have something as ?aff=john or ?refer=john

  22. Melissa February 23, 2015 at 12:58 am #


    I have Affiliates Pro installed on my Woocommerce site and was hoping to use the per product affiliates rate to help affiliates receive an extra boost for specific items relevant to the individual affiliate. Thus, I was hoping the per product rate would allow me to set specific rates for each individual affiliate. Right now it appears to set the same rate for that product for all affiliates. Is there a way to do this that I am not seeing, or could this be a feature in a future update?


    • kento February 28, 2015 at 12:24 pm #

      Hi Melissa,

      Thanks for asking, this should be available in a coming release as we’re currently working on improving the commission model to be more flexible.


  23. Melvin February 20, 2015 at 5:51 am #


    I am planning to integrate Affiliates Pro with http://wpsocial.com/deals-engine/
    What I intend to do is have an affiliate link for each deal which my affiliates can promote. Once they have paid, I’m not sure how your software will track the confirmed sale.

    I noticed that you have a version for WooCommerce integration but the version of the deals engine that I am using is not on the WooCommerce platform.

    So my question is, which version of AffiliatesPro should I use and how does it track?

    Can you please advise?


    • kento February 20, 2015 at 10:20 am #

      Hi Melvin,

      They seem to have a version for WooCommerce here, if that works for you you can use the free Affiliates plugin with the free Affiliates WooCommerce Light integration to test it.


  24. Arysta February 19, 2015 at 12:34 am #

    Hello. I have the Affiliates WooCommerce Integration Light installed in my site. with existing affiliates already added.

    Are there any extensions to this plugin where i can upgrade to multi teir affiliates as in the affilate pro. I have already bought the affiliate pro #12364. If I can not upgrade this can i get a refund on this order?

    I want to upgrade to the pro but not loose my existing affiliates from the affiliates light.


    • antonio February 21, 2015 at 9:52 am #

      in your downloads page you have a readme file with instructions to update, and a coupon if you need to upgrade from pro to enterprise ( ‘pro2enterprise’ )

  25. Steve February 18, 2015 at 2:24 pm #

    pre purchase query
    i am thinking i need to move from the free version of affiliates…
    just to double check..
    1.could you please confirm that with affiliates pro i am able to set different percentage commission rates for different affiliates? is this feature limited at all?
    2. i can customise the experience for the new affiliate – send a detailed instruction email, provide user friendly stats pages and sign up forms etc
    Thanks for your help.

    • antonio February 21, 2015 at 10:01 am #

      1.- With the pro/enterprise version you can add this attribute by the affiliates.
      2.- In Affiliates->Notifications you can create your our custom welcome to the affiliate program email with links to pages.

  26. Heather February 16, 2015 at 11:10 pm #

    Hi, I’m having trouble with the notifications. When I add a new affiliate, they aren’t getting the registration email. I made sure that it was checked under notification. It’s not going to spam either.

    • antonio February 17, 2015 at 9:40 am #

      please give us an url to have a look.

      • Heather February 17, 2015 at 9:11 pm #

        I have it installed on our dev site currently… metabolic.devblueweb.com

        • antonio February 18, 2015 at 9:22 am #

          probably there is a conflict with another plugin relating to notifications and/or emails, please try to disable these plugins if it exists.
          If the problem persist you can send us dashboard admin access to support at itthinx dot com and we’ll have a look.

  27. Edan February 10, 2015 at 7:39 pm #

    I need to know the following.

    Can affiliate sign up page be on sub.domain.com
    yet show all stats from sales that are happening under domain.com

    The idea here is to create an entire affiliate world under a subdomain yet the sales tracking needs to take place under regular domain and displayed under the subdomain.

    Really crossing my fingers here that the answer to this is one big yes.

  28. Bastien January 28, 2015 at 3:43 pm #

    Is there an integration with Formidable Pro?
    Thank you,

    • kento February 2, 2015 at 10:08 am #

      Hi Bastien,

      Thanks for the suggestion, we’re actually working on the integration and will have it included with the next release of Affiliates Pro which is due shortly.


  29. michael January 20, 2015 at 5:19 pm #

    Your replied said :”the referral is created when the woocommerce order is created. So if your Paypal Express creates an order then the referral should be created.”
    Yes. The woocommerce order was created when they use Paypal express. But the referral was not created at all.(Not even the “direct” tracking).

    I notice that Paypal express does not have billing information, only shipping information in Woocommerce order. Could that be the cause?

    Thank you.


    • antonio January 21, 2015 at 9:28 am #

      please give us an url to have a look (you can send us dashboard admin access to support at itthinx dot com and we’ll have a look to your settings).

  30. michael January 19, 2015 at 4:16 pm #


    Does guest checkout by Paypal express in Woocommerce get recorded by referrals?

    I have one order paid by Paypal express, and the order does not show up in the “Referrals”.

    Thank you.

    • antonio January 20, 2015 at 5:01 pm #

      the referral is created when the woocommerce order is created. So if your Paypal Express creates an order then the referral should be created.

  31. Michelle Levine January 16, 2015 at 2:26 am #

    i paid for pro and it still is not automatically calculating the commission and assigning it to the correct person. i know who the affiliate is because they happen to use a coupon and can reassign it to the right person but the rest of the orders are going to “accepted” and changing to “direct” not any of the affiliates so i am confused what i am doing wrong

    • antonio January 16, 2015 at 9:41 am #

      Are you using the affiliate link ? If you don’t use the affiliate link and you have checked “Store direct referrals” in Affiliates->Options then the referral is stored to Direct.
      Please give us an url to have a look.

      • Michelle Levine January 17, 2015 at 1:44 pm #

        the website is http://www.babybumpbundle.com

      • Michelle L January 18, 2015 at 9:11 pm #

        Any insight on this ? it is showing numbers for visitors and hits

        but all the orders coming in are going to default even though i set rates as attributes

        • Michelle L January 18, 2015 at 9:11 pm #

          I mean going to direct

        • antonio January 19, 2015 at 11:33 am #

          your “CleanTalk” antispam does not allow me to create a new affiliate.
          You can send us dashboard admin access to support at itthinx dot com and we’ll have a look to settings.

  32. Alin January 9, 2015 at 11:22 am #

    Is there a way that the affiliate to receive an email when a refferal is made on his account? Thanks.

    • kento January 9, 2015 at 12:29 pm #

      Hi Alin,

      Yes that’s possible with Affiliates Pro and Enterprise. See Notifications in the documentation for details please.


      • Alin January 10, 2015 at 12:54 pm #

        Thanks. I already buyed the plugin. I do have another question: How to add multiple values on the affiliate coupons attribute field (or what’s the separator of values).

      • Alin January 11, 2015 at 9:18 am #

        I reached the documentation for coupons, and I saw that I shoud use “,” separator for multiple coupons per affiliate. Still, when I use multiple coupons per affiliate, the coupon doesn’t apply automaticaly in the checkout form (I’ve installed the Affiliates Woocoupons plugin). I get the message: “Coupon does not exist!”. When I have a single coupon asigned to affiliate, the automatic apply of the coupon works.
        Please advice.

        • kento January 11, 2015 at 6:34 pm #

          Hi Alin,

          The coupons are not applied automatically unless you have a mechanism in place which does that. That doesn’t depend on having multiple or only one coupon assigned to an affiliate, it’s independent from that.

  33. Elsa December 30, 2014 at 3:45 am #

    I am just getting started.

    Affiliates are unable to sign up. They get error message, “Form not filled by human hands!”

    I have cleared cache and cookies and can recreate the error. Here is a screen shot http://www.elsaelsa.com/wp-content/uploads/2014/12/aff.jpg

  34. Taylor December 15, 2014 at 11:52 pm #


    I created an affiliate area and signed up to be an affiliate (with an alternate email to my administrator email). I can see the affiliate in my dashboard and the respective link, and I also received login information at the affiliate email address.

    My question is, what constitutes a referral? I tried pasting the referral link in a few places, including my social media, and clicking through to various pages. I can’t seem to get the referrals to count for that affiliate. Does it take a certain amount of time?


    • Taylor December 16, 2014 at 12:08 am #

      Okay I read some comments in the thread and now understand the nature of my problem a little better. My website is an entertainment blog that makes money via advertisements (per impression). Is it possible to make it so that a referral is only counted when an impression is made with one of our advertisers (e.g. somebody buys an Amazon product after being directed to our site via an affiliate link)?

      • kento December 18, 2014 at 1:20 pm #

        For external purchases it would require customization and it would involve using the APIs that the marketplace provides along with a way to track the referral through … this is not how it works in general. The system is intended to work with referrals (sales, sign-ups, …) that happen on the same site where it is installed.

    • kento December 18, 2014 at 1:17 pm #

      Hi Taylor, the visits to affiliate links don’t count as referrals – within the context of the system, a referral is related to a purchase, sign-up, etc that happens after somenone has visited an affiliate’s link. For example, if you have an e-commerce system like WooCommerce running on the site, you would use the integration for WooCommerce. The integration will record a referral when someone places an order and it will reflect the commission granted to the affiliate.


  35. Michal December 14, 2014 at 11:46 am #

    Hi Kento.
    I found a problem with my registration form. I use affiliates extra fields for sign up my affiliates. First of all, I can’t define required fields, and I honestly don’t know where they can set their password. But that is secondary thing. My main problem is with data provided by my affiliates. When affiliate gets registered, system automatically fills fields like shipping address and payment address with data of other users who are already registered as users of my website, but they are not in affiliate program. I noticed that data comes from wp_usermeta. Any idea on how I can deal with this situation?

    • antonio December 15, 2014 at 11:01 am #

      sorry, extra fields are optionals.
      relating to filled fields, please give us an url to have a look.

      • Michal December 15, 2014 at 2:39 pm #

        Ok, thanks Antonio, I think I understood previous answer wrongly.
        But I’m still trying to deal with my main problem… Should I look for anny connections between registrating an affiliate and previously registered users? Is there any connection string between this two forms?

        • kento December 18, 2014 at 1:10 pm #

          Hi Michal,

          The registration is open to new users as well as existing ones. I think that’s what you refer to, if you visit the affiliate area as a user who already exists but hasn’t joined the affiliate program, then the system will offer that user to be an affiliate, too. The values you see on the form are taken from the user’s profile and this is intended. For new users, the form won’t provide any pre-filled form data, it will require the new user to sign up using that form. Please have a look at the documentation for more details on how that works: Affiliate registration forms and pages.


  36. ana December 13, 2014 at 12:50 am #

    what are the diferences between Affiliates Pro and Affiliates Enterprise?


    • antonio December 15, 2014 at 10:23 am #

      the main feature is support for unlimited multi-tier marketing programs.Please have a look to this comparison.

    • kento December 15, 2014 at 10:32 am #

      Hi, please see the Feature Comparison.

  37. Debra December 12, 2014 at 5:48 pm #

    Please help ….I need to be able to have my affiliates give me more information on the form that they sign up on when they join my affiliate program using your Affiliate Pro Program.

  38. SK December 12, 2014 at 2:40 pm #

    Hi for some reason, when a new affiliate registers in my affiliate registration page, there name does not appear in the manage affiliates dashboard. there name does get registered as a user of our site though as if they were a new customer. Any thoughts about this?


    • kento December 15, 2014 at 10:35 am #


      You might have a filter enabled which hides all results, or you might have insufficient memory available for PHP. I’d recommend to enable debugging and check to see if there are any errors coming up. Otherwise please post specifics in the Forums regarding your setup.

  39. AB December 4, 2014 at 7:28 pm #


    I have purchased the Affiliate Pro -But I do require Multi level affiliate percentages. Does this not have it. It looks like it is just in the enterprise. I dont want to waste the money I bought for the PRO if the enterprise is what I needed and only has a few more features. Thanks

    • kento December 9, 2014 at 12:14 pm #


      You can upgrade to Enterprise and use the coupon code pro2enterprise.


      • Bastian Gasteiger January 27, 2015 at 9:05 am #


        same Situation here… which way would you advise. Deactivate the Pro and install Entrerprise and activate or install Enterprise while Pro is activated…

        tanks in advance

        • kento January 28, 2015 at 9:53 am #

          Substitute Pro with Enterprise please, i.e. deactivate and delete Pro and then install and activate Enterprise.

  40. Jonathan November 27, 2014 at 1:05 am #

    I have a few pre-sales questions. This appears to be the only place to ask them. I hope it’s where you want them.

    1) Does this support affiliate fees on a per-product basis? For instance, I have one particular product where a fixed amount is paid to the referring affiliate. The amount needs to be set on the actual product, not site-wide or affiliate-wide.

    2) If your answer to the above question is YES…
    On Affiliates Enterprise, does the per-product commission work on multiple tiers?



    • kento November 28, 2014 at 3:56 pm #

      Hi Jonathan,

      Sure, right place πŸ™‚

      #1 It’s possible to do that using this implementation of a custom method. Note that you might need adjustments (developer involved) if it’s not exactly what you want.

      #2 If a referral is credited to the referring affiliate and there are affiliates in the upline, then they will be credited as well. If that’s what you want, then yes.


  41. James Pollock November 25, 2014 at 9:36 pm #

    I looking to set up an affiliate-based WooCommerce store that replicates my client’s current store. He has set rates for commissions based on sales per month. In any given month, if an affiliate sells up to $1,000 they earn 20% commission. If they sell higher, eg $1,500, they can earn 25%. If they sell even more they can earn 30%. Each month this resets. If a client earns 25% one month but fails to reach targets the next month then they will earn the default rate of 20% for that month.

    Can those commission rates be replicated with Affiliates Pro?

    I’m using WordPress with WooCommerce as my ecommerce solution.


    • kento November 28, 2014 at 3:41 pm #

      Hi James,

      It’s possible to do that using a customized implementation of a Custom Method based on the API. There is also an example here that bases the rates on the order amount. This could be extended to base it on the monthly referred sales instead.

      As you can see, this requires a developer to be involved but it’s pretty straight-forward.


  42. amir November 19, 2014 at 9:45 am #

    thank you

  43. Andy November 17, 2014 at 6:27 pm #

    Hi, i have already asked this question and replied to the answer but still no resolve, not everyone is PHP fluent, you guys wrote the program so you know how it works, i have sat and tried to work this out myself and so far have wasted so many hours when you could of simply give me a short code if there was one available so i can move on.

    I simply asked was there a shortcode to allow me to place on the user log in page the name of the person that has referred them etc, you pointed me to the affiliates tiers, i have already have this shortcode which lists affiliate A and his level 1 and level 2, but most affiliates like to know the name of the person that has referred them and possibly an email so they can get in touch with that referrer for support in order to build their team etc,

    It would say something like Welcome to your affiliate page you have been referred by “referral_name] and their email is [referral_email].

    It would also be nice to put welcome [affiliate_name] on the page so its uniqie to them.

    Is this something that can be done and if so, if its just a simple shortcode can you please give me the shortcode as after 24 hours i am still no further into working it out and it will take me another 3 weeks im sure to sort it out.

    Many Thanks


    • kento November 19, 2014 at 7:36 pm #

      Hi Andy,

      I’ve responded to your previous comment regarding the shortcode, please open a topic in the forums for that question. Regarding the additional info, unless that what is covered by the shortcode I have indicated before, it’s not available but we always welcome suggestions for additional features like what you have described.


  44. Liesbeth November 17, 2014 at 1:03 pm #

    When an affiliate logs in, he can also see who the other affiliates are and their earnings. How can I solve this?

    When the affiliate logs in, he lands at the profile page. Could this be changed to the affiliate admin?

    • antonio November 17, 2014 at 3:20 pm #

      in Afiliates->Options you can set the permissions to the roles.
      Relating to redirect, please have a look to [affiliates_login_redirect] shortcode.

      • Liesbeth November 17, 2014 at 6:53 pm #

        In Afiliates > Options I for subscribers I only checked that they can see the affiliate section. But within that affiliate section they can see the earnings of other affiliates as well. When I uncheck this box, they can’t see their own earnings or banners. Help please!!

        • kento November 19, 2014 at 7:20 pm #


          Please leave these settings at their defaults. You’re granting access to the administrative functions to whom shouldn’t have them. Only the Administator role should have them checked, the other roles should not.

          See Setup for details on creating an Affiliate Area please.


  45. Peter November 17, 2014 at 1:16 am #

    I am tryying to have wordpress automatically update the User Role to my custom Role “Consultant” after they Register for an Affiliate Account.

    Is this possible withe the Regular Affiliate Plugin, if not available in the Pro version?

    Please advise, I need this ASAP

    • kento November 17, 2014 at 9:46 am #

      Hi Peter,

      There is the Affiliates Role plugin which assigns the Affiliate role to new affiliate users. You can easily adjust it to assign the Consultant role instead by changing the following line in the file affiliates-role.php:

      $user->add_role( 'affiliate' ); => $user->add_role( 'Consultant' );

      Once you have changed it, upload the folder to your wp-content/plugins and activate the plugin, you don’t need to use Pro or Enterprise for this.


  46. michalk November 16, 2014 at 3:30 pm #

    Greetings from Poland.
    Kento, I have problem with translation. I can’t get full translation on frontend. Only part of text is being translated in my affiliate panel. I tried to use CodeStyling Localization plugin to apply translation but it doesn’t work either. Do you have any ideas what I can do to solve this problem?
    Thank you

    • kento November 16, 2014 at 6:27 pm #

      Hi Michalk,

      Please have a look at the translation template repository here where you will also find instructions on how to include your translations. If you’d like to have them included, please let me know.


      • Michalk November 18, 2014 at 8:34 pm #

        I checked this out, but… In files of my pro version, there are already Polish translations, but as I said before they don’t work for 100%. Some translations show, other doesn’t. There are minor differences betweet translation in core and ext. Should I translate whole file from .pot? I honestly don’t knwo what should I do to make this work out.

        • kento November 19, 2014 at 7:25 pm #

          You can import the translations using Poedit for example and then add the additional ones from the latest .pot file and complete the missing translations. You would do that for each section, core and pro in separate files.

  47. darren November 11, 2014 at 10:00 am #


    We are currently building our site at iloveoak.darrenware.co.uk

    We sell online oak gifts, we many local gift shops in the area who would be interested in our gifts. Could the following scenario work?

    Customer walks into affiliates shop
    Customer wants to buy the oak gift
    Affiliate takes the order and Money over the counter
    Affiliates then goes online and places the order
    Affiliate requests delivery to his shop
    We deliver
    Affiliate earns a flat fee for the product that’s paid by paypal or cheque

    Thank you

    • kento November 13, 2014 at 10:22 am #

      Hi Darren,

      You can do this with Affiliates or using Groups + Group Coupons (or use Group Pricing). With that combination, you would create a Distributor group and create a group coupon that is applied automatically to purchases placed by shop owners who belong to the Distributor group. I think that’s easier because you don’t even need to handle affiliate payments, the shop owners get their share at the moment an order is placed in their shop and they pay you when they place their order online.

      How does that sound?

  48. Doug November 8, 2014 at 1:20 am #

    I’m having an issue that when a user registers with the site it is sending out two notification emails to the affiliate. I’m am using a registration function and integrating with Contact Form 7. One email shows the token fields with the correct values, the other email just shows the token labels. For example: The first email has a valid email address and the second email show [form-email]. I’m not sure why it is generating two emails. Any ideas.

    • kento November 13, 2014 at 9:54 am #

      Hi Doug, please open a topic in the forums for this and provide a link to the site there. Please also indicate what other plugins are active on the site.


Leave a Reply

We use cookies to optimize your experience on our site and assume you're OK with that if you stay.
OK, hide this message.

Affiliates Β· Contact Β· Jobs Β· Terms & Conditions Β· Privacy Policy Β· Documentation Β· Downloads Β· Useful Plugins Β· My Account