refund please


I purchased the plugin Affiliate Pro last week, but not able to get it working. I posted my support questions and you responded, but no luck.

order #28563

5 Responses to refund please

  1. Tyler Earnheart January 27, 2021 at 3:05 pm #

    Hi Eugen,
    I set up everything again and this time I got it working. Key here is to set ‘Rates’ and then go in and make sure each affiliate is set to use WooCommerce Add On plugin and I think one other little detail. If something isn’t set in one place, it doesn’t appear as an option in another.
    Thank you so much for your support.

    • Eugen Bleck January 28, 2021 at 10:29 pm #

      Hi Michelle,

      You are most welcome! Thank you so much for choosing and using Affiliates Pro.

      Do have an awesome rest of your week and I remain available if you have any further inquiries.

      Warm regards,

  2. Tyler Earnheart January 26, 2021 at 4:47 pm #

    Hi Eugen,
    We have decided to continue to use this plugin and at some point hope to find a solution in getting different affiliates each to receive a different percentage.
    Please do not refund the cost as requested before.
    Thank you,
    Michelle (and Tyler)

    • Eugen Bleck January 27, 2021 at 9:27 am #

      Hi Tyler,

      Thank you for moving forward with us.

      Please let me know if you have any issues, and I would do my best to help.

      STAY SAFE and be awesome!
      Kind regards,

  3. Eugen Bleck January 23, 2021 at 11:19 am #

    Hi Tyler,

    Happy weekend, I trust you are well and safe.

    Please I would really love to help. Like I explained and requested on your last topic (, I wasn’t able to login to your site.

    In order for me to properly check what could be wrong, please, I would need login details and the site URL, so I can have a closer look at the issue.

    I remain super eager to help you resolve this issue.

    STAY SAFE and I wish you a very fine weekend!
    Kind regards,

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