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Affiliates
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The Affiliates WordPress Plugin
Features
Also refer to the Affiliates Plugins Feature Comparison.
- Real-time reportingReferrals and affiliate link statistics are recorded and available instantly, as transactions are processed.
Information for affiliates on the front end: show affiliates information about their referrals including totals by currency and referral status.
- Integration with virtually any E-Commerce platformAffiliates provides an API which makes it compatible to use with virtually any E-Commerce and Membership system.
Affiliates Pro Integration packs are available for several platforms. More integrations are added constantly on request.
- Unlimited AffiliatesSimply have as many affiliates as you can get.
- Easy affiliate recruitmentAffiliates can sign up automatically and can also be added manually with or without user accounts.
- Feedback is welcomeDo you have feature requests or want to provide feedback? Please get in touch, the Affiliates plugins evolve with your needs.
- Free or contribution basedThe Affiliates plugin is free and Open Source. If you want to use it, simply install it from your WordPress Dashboard or download it from WordPress.org.
Affiliates Pro and Enterprise are contributor releases with additional features. Contributions help to make the plugins even more awesome. Thanks!
- Quick & Easy InstallationUpload/install and activate the plugin from your WordPress Dashboard.
Affiliates Pro & Enterprise
- Banner Management
- Notifications
- Videos : A collection of videos showing features available in the free Affiliates plugin and additional features available in Affiliates Pro and Enterprise.
- Screenshots : Some sample pages set up with Affiliates Pro.
- Fixed, percentage or formula based commissionsReferral amounts can be flat rates, percentage of net sales amounts and based on custom formulas.
These can be set in general and per affiliate.
- Flexible affiliate areasCreate as many pages as you need showing affiliates their stats, banners, links, profile, …
- Mass Payments and Enhanced TotalsExport totals and generate PayPal mass payment files. Simply pay your affiliates all at once. Pay-outs can be based on accumulated totals.
- Custom featuresThe Affiliates system provides an extensive API for developers which allows to customize it to any client’s requirements.
The Affiliates plugin provides the right tools to maintain an Affiliate Marketing Program.
Important features include automated affiliate registration, an unlimited affiliate management section and the ability to integrate Affiliates with virtually any E-Commerce platform. Free and premium integrations are available.
The Affiliates plugin provides an ideal affiliate system for sellers, shops and developers who want to get started with their affiliate program right “out of the box”.
It also provides a solid framework for developers, who wish to build customized solutions based on a sound data model. With unlimited affiliate program management tools available on the back end and a set of shortcodes to provide Affiliates information on their performance on the front end, there is everything you need to start an affiliate program.
Affiliates Pro and Enterprise provide additional features for sellers, shops and developers.
If you need to manage an Affiliate Marketing Program, track visits to your site with affiliate links, the affiliates plugin is right for you. It provides the tools to maintain a partner referral program.
Simply put, the affiliates plugin is used to manage affiliates, create referrals and track visits to your site through affiliate links.
Referrals are stored and attributed to an affiliate, for example if clients place orders on your site and you need to credit your affiliates.
Integrations
Free and premium integrations are available.
Pro & Enterprise
These integrations are included with Affiliates Pro and Affiliates Enterprise:
Light Integrations
These integrations are freely available to be used with any of the Affiliates plugins.
Documentation
Please refer to the Documentation pages.
What this plugin is not
It is not intended to keep track of links to other sites that you as a member of an affiliate program may have. For that, please try the Affiliate toolbox.
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Comments
1,415 responses to “Affiliates”
Hello, Thanks for the great app! I have a few questions I am currently unable to answer after reading though the site.
1. My affiliates are not receiving their login information. I have apps set to manual approval so that I can pick who can become one of my affiliates. After approval they are getting an email just saying that they are approved, no link to set up an account.2. Is there a way to edit what the emails say so they are more user friendly?
Thank you so much for your help!
Hi,
Thanks for using it, great to hear that you like it!
You can use the filters documented here for example: http://docs.itthinx.com/document/affiliates/api/filters/
– affiliates_new_affiliate_registration_subject
– affiliates_new_affiliate_registration_messageI’m not sure why they don’t get the usual notification in your case, maybe there’s something interfering. I would recommend to disable any potential plugins that might be interfering in the notification process to figure it out. Also please have a look at http://docs.itthinx.com/document/affiliates/troubleshooting/ …
Cheers
Wonderful plugin…I really love it. Thank you so much.
I would like to know two things:
1. How can I edit the earnings of a registered affiliate manually via my WordPress backend?
2. Say I am an affiliate and I send out my referral link, how can my link take the person I’m referring to the registration page?Thank you.
Hi Annie,
Thank you very much, great to hear that!
1) Please have a look at this section of the documentation: Managing Referrals
2) An affiliate would simply use the link to the registration page with the affiliate identifier added. If you have a look at the [affiliates_dashboard] or Blocks and also I would recommend to create yourself a test affiliate account so you can see what the affiliate would see on the dashboard.Cheers
Thanks a lot Kento. I’ll do as you have said.
Hi. Just a follow-up question, while our original question is pending approval. Are referrals counted for orders placed under ‘Guest checkout’ where the customer does not need to create an account?
Yes, that doesn’t matter. If it’s an order recognized as referred, it will still show up under Affiliates > Referrals.
Hello.
We just installed the Affiliates plug-in with WooCommerce Lite integration. Affiliate registration works. Visit tracking works. What’s not working is referral tracking. Sales are generated using affiliate links, but are not recorded as referrals.
We have gone through your documentation and we can exclude error generated from cacheing, as we do not use any cacheing plug-in or service – we have even disabled Jetpack image cacheing.
Could you please help with our situation?
Hi,
Thanks for using our system! I would advise to review every potential issue as outlined in the Troubleshooting section, even tough you are currently not using caching, there are other areas that you should verify. The combination by itself works of course, so it would be something in your setup that will be interfering. Often it’s another plugin, insufficient PHP memory limits, …
Cheers
Hi, I’ve been using your plugin to track sales done by affiliates and it’s been useful sofar but I have to find a solution to get the referral ID to show up in the woocommerce new order email. Otherwise I have to keep checking the Affiliates > Referrals each time I have an order which is time-consuming and open for errors.
I’ve found the way to add a shortcode to the php template of the email. But when I put the following shortcode it does not work:
echo do_shortcode(‘This order was generated through a link from: [referrer display="name"]‘);What “doesn’t work” is that it shows up a name of one of my affiliates, but it is always the same one. I specifically tested this with resending new order emails of various orders which have been sold through different affiliates and it always shows the same name. What am I doing wrong?
Thanks so much for your help.
Hi Judith,
This would be because the template is trying to get the referrer at a moment when it is not yet known to the system.
You should probably implement a scheduled task that will notify of the referred order instead. That way, you can make sure that the referral is already in the affiliates system. It’s more complicated though to implement.
Anyhow, you don’t really need to check every time you get an order if you just use the Totals section of the extension periodically. You should set the default status for referrals to pending to review them individually or you can use Affiliates Pro or Enterprise to automate the review based on the order status.
Cheers
Please, I would like to know if this shortcode [referrer_user] works on the free Affiliates Version. And If it does not, please, Which one of the premium versions does it work on. This is an important feature for the project I am working on. I will be glad to see your reply.
Hi John,
Sure, it’s documented here: http://docs.itthinx.com/document/affiliates/shortcodes/referrer_user/
You don’t need a premium version to use it.
Cheers
I am using the affiliates free version… I use a cartflow homepage that redirects my users to the payment gateway. I track referrals through affiliate registrations ( when a person registers as an affiliate through an affiliate link, it is recorded and reward is given to the link owner… The affiliate links are all categorised according to registrations. 1 for direct, 2 for second registered user. Now, someone registered through an affiliate link, but reward wasn’t given to the referral neither was it sent to me ad an administrator (direct). And yet was approved… In a nutshell, I just want referrals to be given their rewards immediately someone registers through their link. Maybe the mistake is from the setup, please help me out… Thanks…
Hi Miracle,
Based on your explanation, I would recommend looking at one of the form integrations (Ninja Forms, Formidable, Contact Form 7) which we provide for the free version, you can see the documentation here. Let your users sign up through those forms and the affiliate system handle the incoming referrals.
Cheers
Hello, new user here.
Used the free plugin and is doing amazingly well. Kudos for a great job done well!
However, my issue here is that I have paid my affiliates but there is no way I can reflect this payment on their dashboard and let it deduct what I have paid from what they currently have. This is a top issue for me and I’d be glad to have a work-around for this.
Regards.
Hi Abbey,
Thank you very much for you nice comment on the system!
Regarding payments for affiliates, please have a look at this section in the documentation where you will find the process detailed: http://docs.itthinx.com/document/affiliates/totals/
Cheers
Thank you very much, Kento, for your prompt response.
I found the link very useful and it did helped a whole lot. But on another note, is there a way I can actually close payment for individual referrers rather than running for all affiliates at the same time? Please note that I do not pay affiliates the same time, and there’s a limited threshold they must get to before I pay them so if I mark the totals as Accepted, then it’d affect affiliates that I’m yet to pay. I hope you get my question, though.
Regards.
Hi Abbey,
You’re very welcome 🙂 Yes sure, you can manage those referrals individually if needed, please have a look at http://docs.itthinx.com/document/affiliates/affiliate-program-management/managing-referrals/
If you want to handle the totals with thresholds, you will need to use one of the premium versions which have extended capabilities in the Totals section. Please have a look here http://docs.itthinx.com/document/affiliates-pro/totals/ to see the extended features.
Cheers
Thank you, Kento.
I’d be glad to have a look at the premium version of the plugin.
Once again, thanks a bunch for your prompt response and for being amazing with an also-amazing product.
God bless!
Thanks Abbey, that’s very kind 🙂
Happy weekend!
Sorry for the disturbance, Kento. But in the Totals section of my site, I didn’t see where to edit each users’ earnings so I could close them. In fact, for all affiliates too, I can’t seem to get a hold on how to close their earnings.
Would be glad to hear further from you as regards this issue.
Regards.
Hi Abbey,
On the Totals documentation please follow the steps outlined under the heading “Close Referrals”.
Cheers
Thanks for your reply, Kento. I have eventually found the step in my dashboard. Mine is not on the totals section. It is in the “Referrals” area of the plugin.
Once again, thanks for your response.
You have an amazing plugin there. Thumbs up for a great job!
Many thanks Abbey and happy selling! 🙂
How do I contact someone if our webmaster has died and we need assistance? There is NO contact info.
Thank you for your helpI have tried to use the ninja forms. After i created the form, previewed it, it didn’t show up. I published it, thinking it will, but same thing happened. The contact form doesn’t seem to work. I can’t even create a page….
Hi,
Please follow the instructions given here in the documentation, it’s pretty easy and Ninja Forms works fine. If you need help with Ninja Forms in particular, I would advise to first check out its documentation and then posting in the Support forum for the plugin if you still have issues with it.
Cheers
I have installed your free version of the plugin. I use Woocommerce on my site and have integrated your plugin with Woocommerce and sofar it’s working fine. However, I was wondering if there is a way to make the affiliate ID show up on the Woocommerce order itself so that the information is all in one place. Currently every time I get a new order in Woocommerce, I have to go to the Affiliates > Referrals page and see if this order was generated by an affiliate or not… Is there a way to do this?
Thanks for your great work!
Hi Judith,
Thanks for using our system and for the suggestion! We have a slightly advanced version of that requirement in our development schedule for the premium versions. It’s not available yet, but will probably be with the next release.
Cheers
please am using the free version but registrant is unable to login using the generated affiliate area
Hi,
Please make sure that you are using the Dashboard and check the Troubleshooting section for possible conflicts.
Cheers
Hello,
I use free Affiliates plugin.
I not have add amount to user registration options.
This field is hidden in my dashboard.
Can i help me?Greetings from Poland!
Regards
MateuszHi Mateusz,
Thanks for using our system!
Please have a look at this documentation page where you can find details to help you setting it up. Also make sure that you are using the latest version as there have been some changes related to that section.
Cheers
Hey, I have a very basic issue.
I am using the free version, and I’ve read the documentation, but I need help to understand one simple thing:When a new customer buys on my website, Where and how can I know if he has been sent by an affiliate ( if he clicked on the affiliate link) and which affiliate?
Thank you a lot for your help
Hi, I have a question can I/the affiliate edit “your affilate url” to make it more “corporative” with the pro or enterprise plugin?
Thanks
Hi Ramiro,
I’ve just replied on your topic regarding this: https://www.itthinx.com/topic/edit-personalize-the-affilate-url/#comment-944536
Cheers
Hi I am getting back to using affiliates on the backend, i was using it before so it is all set up, just need to figure out the process of sending the affiliate links.. How do I do this?
Hi Katherine,
I would recommend to use the [affiliates_dashboard] shortcode for a fully contained affiliate area where affiliates can also get their links. If you have used the affiliate area generation tool, then you will already have such a page created and affiliates will be able to join and log in there, as well as obtain the links. If you have created that page with a previous and quite older version, you might still have an outdated affiliate area which contains more than just that shortcode and you can essentially replace all the content on that page with it.
Alternatively, for example if you want to have the corresponding section shown on a separate page, you could use the [affiliates_dashboard_overview] shortcode on a page.
Cheers
I need the affiliate plugin that runs like a unilevel multi level marketing and can also work perfectly with advert vendors on woocommerce/Buddy press site.
Where vendors can refer other vendors to pay for advert and earn a commission from their advert subscription.Hi John,
I would first recommend to have a general look at the documentation of our Affiliates Enterprise system and pay close attention to the features under Tiers for the multilevel part. About working perfectly within a specific plugin “ecosystem” like the one you mention, from my experience this most often requires some degree of customization and some solutions out there (including ours) may be closer or not to your requirements. For a complex setup, this would normally require a certain degree of help from a qualified consultant or at least some ground work exploring the different alternatives.
Cheers
Can I use Affiliates or Affiliates Pro with Memberpress?
Hi Trish,
We don’t support Memberpress but I can recommend using WooCommerce and Groups instead where you can use our integration Groups WooCommerce for memberships and the integration for Affiliates with any of the versions of our Affiliates system. It also supports WooCommerce Subscriptions with commissions on recurring payments with Affiliates Pro and Affiliates Enterprise.
Cheers
Hi Kento,
I am trying to edit the email that is sent to both affiliates and administrator when anyone signs up as an affiliate, with the help of a plugin called SB Welcome Email Editor. After making and saving all the changes I ran a test from WordPress dashboard only which worked perfectly well i.e incorporating all my changes in the welcome email for both the parties.
But later, when I tried signing up as an affiliate…instead of sending the changed template, it sent the default one! Could you please tell me how could I solve this? I need to make some customisations in the welcome email for both affiliates and site administrator.
Thanks in advance
LavanyaHi Lavanya,
The core version is using simple Notifications and the plugin you are using will not affect those. We provide customizable messages which can use tokens with Affiliates Pro and Affiliates Enterprise, e.g. see Affiliates Pro – Notifications or Affiliates Enterprise – Notifications.
Cheers
Hi Kento,
Thanks for all the help. We really appreciate it.
Could you please help us with one more thing?While setting up the affiliate plugin, I was trying to find the option where I could assign the commission percentage or fixed commission for affiliates. But I didn’t find any. Could you please help me with this?
I want to keep the commission 16% on the entire cart value for all the affiliates.
Thanks
LavanyaHi Lavanya,
I’m happy to be able to help 🙂 We provide a free integration with WooCommerce which you can use for that purpose. You can install it freely and the documentation page for it is here. The integration lets you determine the general commission rate, for your case, you would input 0.16 as the value representing 16% commissions. Keep in mind that commissions are based on net order amounts, i.e. excluding tax, shipping and tax on shipping.
Cheers
Thank you, Kento.
You’re very welcome, thanks for using our system!
Hello, than for that answer.
can you help me with a similar request?The commission system we create is “progressive”, the more they sell, the more the commission is increasing.
Is it possible to create that?
thank you
Yes that’s possible, you will need to use a formula rate and use the filter API to calculate it based on your requirements.
Hello, this seems perfect, but i dont have the “rates” option… Do i have to pay more to get this?
Hi Lucas,
The rates are available in Affiliates Pro and Affiliates Enterprise which are our premium versions of the free system. I would recommend to have a look at the Rates or Rates (these link to the corresponding sections in the documentation) to see if it would make sense for you to use one of them.
Cheers
Hi Kento,
Thank you for your answer.
We purchased the Pro version and we have hard time to set up our commission system, can you help us?I’m looking to set up personalized rates depending on the monthly sales volume of an affiliate. ( but we want to do the same type of commission system for every affiliate)
As you will see on the link here https://drive.google.com/file/d/1_zumHLQgktVSkfDgz_iO_XMs_nCleumg/view?usp=sharing
As ou can see, the % is scalling depending on the sales, the more the affiliate sells, the more he will earn, and the more he sells, the more he unblocks better %for instance, if the affilate generates sells for 120 euros or less at the end of the month, he will earn 10,5% of the total of his sales he made
Can you tell me how to put that rate in shape?
Also, i would like that when a customer comes from an affiliate links, he stays his client for ever and every times he buys again, the sales will automaticly be attributed to the affiliate that send him on the website the 1st time .
Thank you
Hi,
I just saw this question was pending and related to our conversation here https://www.itthinx.com/topic/affiliate-pro-question/ – once you are using Enterprise, please have a look at the Rates section in the documentation: http://docs.itthinx.com/document/affiliates-enterprise/rates/ – the scenario that you describe would require “Formula-based Rates” described on that page. The gradual commission would likely require you to implement a filter based on that, if you need help with that down the road, please post a new support request on https://www.itthinx.com/forum/affiliates-enterprise/ where one of our team will be able to help further.
Cheers
Please guys, am using the free plugin, how can I Mark members earnings as paid
Awesome! thanks a lot!
Does your affiliate plugin allow affiliates to get email notifications of every new referral with the name of the referral? If yes, is it free?
Do you have a support email?
Does your affiliate pro come with all these paid extensions you listed?
==================================================
PREMIUM EXTENSIONS AVAILABLE SEPARATELY
Affiliates Coupons to create WooCommerce coupons for affiliates automatically and in bulk.
Affiliates Users to automatically create affiliate accounts for new users
Affiliates by Username which allows affiliate links to indicate usernames in addition to the affiliate IDs
Affiliates Permanent : This extension is useful if you want to grant your affiliates commissions on all purchases made by customers they refer.
Affiliates Products which handles WooCommerce product commissions for product partners and affiliates on product salesHi Adebayo,
For our paid products, we provide support exclusively via our premium support area and for our free tools on their respective plugin pages. You can see more details on that on our Support page.
The extension you mention are sold separately from Affiliates Pro.
Cheers
Great job on the affiliate plugin I must say. Can I get a discount to facilitate a project I’m about to take on? Please
Hi Tobi,
Many thanks for your kind comment on the system! Good timing too as we are about to launch a sale on both premium versions, starting today! I hope this helps with your projects 🙂
Cheers
Wow thank you guys. I was able to have purchased on discount.
I’m facing a problem. Whenever one is trying to register, there’s a feedback, “suspected bot”, and the registration won’t proceed. It keeps happening. Told some of my cliques to try the page in their own end, same thingAny help?
Hi Tobi,
Thanks for your purchase! Please have a look at this documentation page for the message you get: http://docs.itthinx.com/document/affiliates-pro/troubleshooting/bluehost-mojo-marketplace/
Also related https://wordpress.org/support/topic/suspected-bot-when-registering/
Cheers
how to add another currency all the currencies are not my country currency
Hi,
See https://wordpress.org/support/topic/add-currency-inr/ for example – in the next release this won’t be necessary as we’re adding a bunch of currencies which should pretty much cover all needed.
Cheers
Hi,
Please update to the latest version which has most of common currencies available now.
Cheers
Hello, how do I change the affiliates tag form ?wpam_id=3, to their name for example,?
Hi Darryl,
You can change the URL parameter name to an alternative as in the example you have given and as detailed on http://docs.itthinx.com/document/affiliates/setup/settings/general/ – if you would like to allow the username to be used instead of the affiliate ID, we have this little extension https://www.itthinx.com/shop/affiliates-by-username/
Cheers
Hi,
We are interested in buying the premium version of your plugin, but there are 2 things that we want to confirm:
1. We deal in Indian currency, but can’t find INR under User Registration tab – currency. Is there any provision for INR under your plugin?
2. Is it possible to transfer affiliate commission directly through our own Payment Gateway?
Thanks
Hi,
Thanks for asking:
#1 We are going to add INR by default in the next release, meanwhile you can use a filter to add it, here is an example: https://wordpress.org/support/topic/add-currency-inr/
#2 It will not handle the payments automatically but provides a totals section used to arrange for mass payments when needed. See Totals in the documentation for details please.Cheers
Hi. I’m trying to understand how the Cookies work with this plugin. Here’s what my affiliate guy asked:
“will this plugin show everything and automate for you… will you be able to double check with the system you got right now that can do that for you or you already know for sure they don’t have sticky cookie system”
Can you let me know? I’m new and not sure how to answer this.
Thank you.
Hi,
On the free version you have a seting called referral timeout. This determines for how long referrals are granted, after the initial visit to an affiliate link. You can see details on that on this documentation page.
The premium versions also support commissions based on coupons, which makes it independent from affiliate links. The Coupons documentation page for Affiliates Pro has info on that. There is also an add on called Affiliates Coupons which automates the creation and assignment of coupons to affiliates.
Cheers
The Plugin does not work! i followed all instructions but when i test it as a user i can’t access registration form it gives me the page is not working error 500 i have enabled Affiliate Area, subscription in my WordPress dashboard and added [affiliates_registration] shortcode but still not working can you help me please
A 500 Internal Server Error is indicative of issues with your setup, not with the plugin itself. This can be due to a range of issues, from syntax errors in templates or other plugins to issues related to insufficient PHP memory limits. Recommended action is to enable debugging and check the errors that come up in the logs.
Yes I have affiliates enterprise with woocommerce. Is there anyway to make this coupon mandatory? And I’m assuming I can create the name of the coupon as well?
You can’t make the coupon mandatory but you can choose the name of the coupon as usual if you create it manually. For those generated with Affiliates Coupons, there is a setting that allows to configure the names of the coupons – you can see details in its documentation.
Hi. Is there a way to make it to where an affiliate can sell something in person and he just inputs his affiliate number into the sale in order to get the credit? Rather than sending the person the link. Basically like I have a sales staff and I want them to sell this product in person and still get credit for their sales. Thank you
Hi,
One solution would be based on Affiliates Pro or Affiliates Enterprise which allow you to relate a coupon code to an affiliate. You can create a coupon code and assign it to an affiliate, when the coupon is used on an order, the affiliate is credited with a referral for the order – the coupon doesn’t need to grant a discount, it can also be 0%. Furthermore it’s also possible to have coupons generated automatically for affiliates using Affiliates Coupons.
Cheers
Does ‘Affiliates’ have the ability to create different links for affiliates, that go to different pages on the site? Or is it just the one link, which goes to the home page?
Hi Peter,
Affiliates can link to any page on a site – our Affiliates Pro version also provides a shortcode for a link generator form http://docs.itthinx.com/document/affiliates-pro/shortcodes/advanced-shortcodes/affiliates_generate_url/ – it’s not required to link to any page though. It will be valid as long as the URL parameter that identifies the affiliate is suffixed correctly.
Cheers
I have a web design team. we want to ad this plugin for a client.
I want it to record a successful affiliate event when someone signs up. I have the success page. Where do I configure that in the plugin for all affiliates?Hi Neville,
I’m not quite sure if this is 100% suitable for your case, but the plugin already comes with a section where you can enable referrals for user registrations. Here’s the documentation page for that part, please have a look.
Cheers
If an affiliate sale is removed, will the affiliate receive a notification about it?
No normally not, it could be done by customization using the API but IMO it would rather be annoying for an affiliate to receive notifications like that.
Is it possible to create such a system that when one user registers he has the ability to enter another three email and if one of the three users who entered the three email receive a discount?
Hi Milos,
Affiliates can use coupons to promote your store freely with our Affiliates Pro – they wouldn’t need to input the emails of others anywhere, see details on this documentation page please: http://docs.itthinx.com/document/affiliates-pro/affiliate-program-management/coupons/
Cheers
Is it possible to prevent one affiliate from “stealing” a referral from another affiliate for a short time, without locking that customer to that affiliate for life?
I’d like to set up a scenario where if a customer clicks on multiple affiliate links, the first affiliate gets credit for all purchases within 30 days, but does NOT get a commission on all future purchases.
For example, if the customer clicks on Affiliate X’s link on January 1st:
– I want Affiliate X to get credit for any purchase the customer makes through January 30th, even if they click on Affiliate Y’s link during that period.
– After January 30th, that association ends, and Affiliate X does not automatically get credit for any further purchases the customer makes
– If the customer clicks on another affiliate link after January 30th, the customer will be locked to that affiliate for the next 30 days. (So they could be re-associated with Affiliate X, or associated with Affiliate Y, depending on whose link they click on first.)Is that possible? If so, which combination of your products would I need?
Thanks!
JessHi Jessica,
This could almost be done with our Affiliates Permanent except that it doesn’t currently allow to restrict the permanent assignment to a period of time. Sounds like an interesting idea though, mayne we should take the suggestion into account as a possible addition for the plugin. Can’t promise on an ETA but we’ll look into it.
Cheers
Hi Antonio. The problem is that my registered affiliates complained that when people they’ve referred clicks on their link and registers on the website. It doesn’t reflect on their dashboard that they have referred anybody – the referrals section doesn’t count.
Hi sunday,
Please check if from Affiliates->User Registration you have enabled this feature and set an amount.
Kind Regards,
Antonio B.
Hi Kento. Please I am still unable to track the referrals of each of my affiliates. What can I do to fix this.
ThanksHi sunday,
I’m Antonio. Could you tell me the problem? I will try to help you with it.
Kind Regards,
Antonio B.
Thanks Kento.
But now I’ve set the affiliate up, however I can’t seem to be able to track a referral. I have a couple of affiliates who registered on my website but I can’t track who referred who and this makes it difficult to grant commissions! Please I need help!
ThanksHi Muztirs,
Your affiliates have their custom links in the affiliates-area page, where can see their referrals (commissions)
As administrator, if you need to see all the referrals, you can see them from Affiliates->Referrals.
If you have more support questions, please use the forums, we’ll be happy to help you.
Kind Referrals,
Antonio B.
Hello guys, please i need some help with setting up the affiliate plugin.How can i track the refferals of each affiliate user? Is there some sort of youtube video or a documentation i can read?
Thanks guysHi,
Is it possible to attach affiliate id parameter to the pdf invoice of each customer checkout?
I would love to know that because it will greatly help me on managing the order.
Thank You.
Hi Syauqi,
What plugin are you using to create the invoices ?
Kind Regards,
Antonio B.
Thanx for the follow-up, Antonio. Because of the other issue that I had inquired about – that affiliates get automatically registered as admins, which presents great vulnerability and risk – I decided to go with a different plug-in.
Hi Silvia,
I’m sorry to hear it.
Probably there is some conflict with another plugin, because the new affiliates have the role indicated by default in wordpress.
If you decide to return, we will be waiting for you.
Kind Regards,
Antonio B.
One more issue that I’m having using the Affiliates plugin for Woocommerce – it doesn’t display Terms with the registration form. I tried both creating a widget and putting the Terms post ID – as soon as I save this filed becomes empty. I also tried the code you have here http://docs.itthinx.com/document/affiliates/setup/settings/pages/ – [affiliates_registration terms_post_id="5" /] – added it to my affiliate registration page. Nothing showed. Any idea why this is happening?
Thanx!
Hi Silvia,
I have tested exactly your shortcode, and it seems to work fine, I can see a ‘By signing up, you indicate that you have read and agree to the …’ text.
Please give us your url to test this, maybe your css is hiding this text.
Kind Regards,
Antonio B.
Hi,
I installed the Affiliates plugin for Woocommerce. When testing registering an affiliate – they get assigned “administrator” role in my site users database. This results in a link to the WP site login that’s sent in the affiliate registration email (through which they go straight to the backend of my WP site – so no good!). If they go to the affiliates area and login from there – all works fine – they just end on their affiliate page. Can I change the link in the registration email to take them to the affiliates area page? Or ideally – how do I manage the affiliates permissions so they’re automatically assigned some non-admin user role?
Under “Settings>Permissions” you instruct not to assign permissions to open access for affiliates there (I tried it and it locked me out of the plugin – it stopped showing altogether for me so I had to uninstall and reinstall it). Is there a way that I change user permissions and do this with just the “Affiliates” plugin, or do I need to purchase Pro and the the Users plugin – which I was reading on your forums has a level of assigning roles?
Another question – in my affiliate registration form I added address fields. Information filled in these shows fine in the user record in your plugin – Affiliates>Manage Affiliates, however doesn’t show in my site users’ database. This address is used for shipping purchases, and because my site database misses the affiliates address – when they make a purchase they’ll have to enter it again. Is there a way that it gets populated automatically?
Appreciate!
Hi,
Can your affiliate plugin automatically register users.If it can, where exactly can I do that. Currently testing your free version. I want members to automatically have an affiliate account when wordpress registers them as users
Thank you
Hi Olufemi,
If a gues uses the Affiliates registration form from the affiliate-area page, he will be registered as WordPress user too.
But if you want that your WordPress users will be automatically registered as affiliate, then you need the Affiliates Users addons.
Kind Regards,
Antonio B.
So far, love this plugin. I may upgrade eventually, but right now it does what I need except for one thing. Or at least I haven’t figured out how to do it. Under the FAQ, the answer to “can I create an affiliate link to any page on my site” is Yes. But under the documentation, I haven’t figured out how to set the affiliate link to something other than the landing page of my site. I want it to go to a specific sales page. Help would be appreciated!
Hi Autummn,
You can modify the [affiliates_url] shortcode in the affiliate-area page.
Kind Regards,
Antonio B.
How The Hell Do I contact you directly? I have bought a copy of Enterprise and Tho’ it seems to work your entire website is closed with no “contact us” address.
I need an upgrade but can’t contact anybody.
I am currently very pissed off.
Ian
Hi Ian,
You can use the Forums if you need support help. If you want, you can send me an email to antonio[at]itthinx[dot]com indicating your question and order id.
Kind Regards,
Antonio B.
Im trying to make an affiliate program where the member gets 90-95% of the invitee’s monthly membership fee payment automatically. Is that possible here?
Hi Guy,
Basically you can grant commissions on membership fees but I’m not sure if what you want to do is to pass on the funds to the referrer directly – that wouldn’t be possible. What our system can do is register the referred memberships and grant commissions automatically on referred revenue and then you can manage payments to the affiliates through our system. You’d need to use Affiliates Enterprise or Affiliates Pro with WooCommerce to support referrals on recurring payments.
Cheers
Yes it is set. This is the only page that serves any non https content, and it is only that image that is being served over http.
Hi Victor,
I’ve checked if there is a possible bug in our plugin that would use http:// instead of https:// for the image but it’s correct. Have you tried to empty all caches? Is there any plugin or an option in your theme that might affect image URLs or interfere with plugin URLs?
Cheers
OK sorry. I was actually clicking around trying to find a support location, and I kept coming back to this page.
I will post in the forum.
Victor
It turns out that I cannot post on the forum as I need to be a member. I am not a member.
The version is 3.0.0
Cheers,
Victor
Hi Victor,
don’t worry. Please check if you have set the ‘https’ in ‘WordPress Address’ and ‘Site Address’ option ( in Settings->General section ).
Kind regards,
Antonio B.
Affiliates on WP 4.9 breaks SSL on the affiliates page. This element is loaded over http: /wp-content/plugins/affiliates/images/affiliates-throbber.gif
Hi Victor,
Please use the forums for support questions.
Can you give me the Affiliates version that you are using and an url to have a look at this ?
Kind Regards,
Antonio B.
Hi,
I am developing a listing website where businesses are allowed to place free ads with there website links.. But I want to charge them commission only if visitor from my website goes to their website and buy a product . Is this plugin for me? If yes how i have to convert partner website url,s into affiliates links?
Kind Regards
Hi Ali Syed,
I think that is not what you are looking for.
With our plugin:
You need to have the Affiliates plugin installed in the website where the order is processed. Your clients should install the Affiliates plugin in their website. Then you register as an affiliate in the different websites of your clients, and you can share your custom links. So when an user visits once of your custom links, and buys something, then you get commission.
Kind Regards,
Antonio B.
Howdy Antonio & Kento, you guys just became my new best friends.
I’ll begin with Affiliates, and anticipate a move to Affiliates Pro / Enterprise and/or Affiliates Permanent.The next round of martinis is on me!
Best regards,
Tom in Texashahaha perfect, here we are for what you need.
Kind Regards,
Antonio B.
I have a large number of independent salespeople (affiliates) bringing customers to shop/buy on my WordPress website (WooCommerce Storefront theme). I want to provide each of these salespeople with their own unique and specialized link to my Home Page, which they will provide to their customers. If any of their visitors/customers purchase a product on my website, I want to track and attribute that customer to the salesperson/affiliate responsible for sending them to my website. Can I accomplish this with your Affiliates WordPress Plugin?
Hi Tom,
Sure, this is exactly that the plugin does. If you work with Woocommerce, you need the Woocommerce Integration.
If you need advanced features, like your commissions are synchronized with the status of the orders, you have Affiliates Pro / Enterprise.
Here you have available a video how to configure the plugin. If you need help, please let me know.
Kind Regards,
Antonio B.Hi Tom,
In addition to what @antonio suggested and based on what you said:
I want to track and attribute that customer to the salesperson/affiliate responsible for sending them to my website
As an addition to Affiliates Pro or Affiliates Enterprise and to cover permanent assignment and commissions, you might also want to have a look at Affiliates Permanent.
Cheers
Hi Kento – I am looking at Affiliates Permanent BUT I only want to give commission for 3 months, not on the customers orders forever. Can I do this with Affiliates Permanent?
Hi Leslie,
At the current version it does not provide an option to limit the duration of the permanent assignment. But it’s a good suggestion, we can add this option to the next release – I can’t promise an exact release date for this feature but I have already added it to the todo list.
Cheers
I cannot register as a new affiliate, I will just say ERROR: This email is already registered, please choose another one.
Suspected bot. and when I change the email it will just say Suspected bot. Please help I am planning on getting the pro version but the free is not working fine with me. Thanks.Hi Christian,
Remember that if you are an user, then you don’t need to register from the affiliate-area page, you need to login as user, and sign up the the affiliate program from the affiliate-area page ( I guess you’re trying to register with an existing user )
Related to the ‘Suspected bot’ message, maybe another anti-spam plugin is generating this message.
Kind Regards,
Antonio B.So how do I be able to make the registration form, work even with anti-spam security active? or is there a way to be able to add affiliates manually and also add there username and password so they could be able to login in the affiliates area because the only thing I could do is add affiliates but that new affiliate could not log in to the affiliates area.
Hi,
You can use the Affiliates reCaptcha plugin.
Related to register affiliates manually you can do it from Affiliates->Manager Affiliates. From this section, if you indicate an username of an existing wordpress user, then this user can access to the affiliates-area page.
Kind Regards,
Antonio B.yes, I tried using you recaptcha plugin but it is using the old version 1 recaptcha that is already deprecated and not supported by google anymore for new sites. I can’t get a site and secret .key for this anymore.
Hi,
That’s true. We are working on an update. You can download a pre-version from github, here: https://github.com/eggemplo/affiliates-recaptcha/tree/pre-2.0.0
Kind Regards,
Antonio B.
I tried using you recaptcha plugin but it is the old version 1 recaptcha that is already deprecated
Hi, I want to set my affiliates commission to 10% bit I can not get it to work. I’ve tried .1 but i only gives them 1c
Hi Lydia,
To grant 10% it would be correct to input
.1– the commission amount is calculated by multiplying the net order amount by the commission rate. What’s the price of the product and net order amount where you see this 1c commission?Cheers
I have entered .1
the product is $7.20Thanks Lydia, the rate you have entered seems correct and the net product commission (without taxes, shipping and coupons) should be $0.72. Would you like us to have a quick look at your configuration? If yes, please email temporary admin credentials to support at itthinx dot com and include a link to your site and this comment.
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